Reviews (18)
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We have used Webkul apps for other systems (DPD integration for Odoo) in past with so-so experience.
Using the Shopify Odoo app continues to be so-so again. The idea of the app itself is pretty good and the implementation would do its job. What we see are performance issues and lack of service.
Tickets are not followed up and kept open for over 2 weeks.
Why should we rely our daily business on a unreliable app and unreliable partner?
excellent product ! excellent customer support . Highly recommend Webkul
We’re thrilled to hear that you’re happy with both the product and our customer support. Your recommendation truly means a lot to us and motivates our team to continue delivering reliable solutions and quality service.
If you ever need any assistance or further enhancements, please don’t hesitate to reach out. We’re always here to help.
We’ve had a very satisfactory experience with the support service. The responses have been timely, and issues are usually resolved within the first or second reply. There is excellent availability to provide solutions for customizations.
We’re delighted to hear that you had a very satisfactory experience with our support team and that your queries were resolved quickly. Providing timely assistance and being available for custom requirements is something we truly focus on, so your feedback means a lot to us.
If you ever need further assistance, enhancements, or customizations, please feel free to reach out. We look forward to continuing to support your integration journey
Competent and professional staff.
They explained in detail how to solve a problem.
We are very satisfied.
We truly appreciate your kind words about our team. It’s great to hear that our staff was able to clearly explain the solution and help resolve the issue effectively. Customer satisfaction is our top priority, and feedback like this motivates us to keep delivering professional and reliable support.
Please feel free to reach out anytime if you need further assistance or enhancements. We’ll be happy to help.
Súper buen servicio de atención al cliente!! muy contento con el resultado. He podido implementar correctamente los impuestos para que se carguen bien de Shopify a Odoo. La sesión de trabajo que he tenido con ellos ha sido fundamental, han sido pacientes y colaborativos.
Muy contentos.
The app is working very well and the support service is full available to help you if you have any problem. They also help us develop some customization for a good price. Everyone can go with Webkul this company is very serious.
The app doesn't import stocks from Shopify to Odoo so it's useless for us. I ask a refund to Webkul (the company who develop this plugin), but they refuse to refund us the $35... We switch to the Odoo Shopify connector from Emipro, and we had a better experience.
Hey, Please excuse us for the less satisfied response...!!
Please be informed that, Bydefault, We do import the stocks from Shopify to Odoo. Infact, Import works bi-directional in Odoo Connector.
Further, Please connect at support@webkul.com to clear all the confusions & let's get the things back on track !- Team webkul