Reviews (379)

Overall rating
3.6
Counts per rating level
  • 34% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 45% of ratings are 1 stars
February 8, 2025

I've been using this app for many years. The new iteration does take a lot of adjusting to but fortunately the devs left up a version they called the 'legacy' version which I used until feeling comfortable going to the new version. The new form for the packing slip is really good which is why I rate this app 4 stars. I do kind of prefer the look of the legacy invoice but the new one is just fine.

NWCLIPS
United States
9 months using the app
June 23, 2024

I was concerned about going from the original Order Printer to Shopify's order printer. After seeing that I may have to modify some code, and I'm not a coder, I was worried about the transition.

I had been using the original app for so many years and have made many customizations, I was worried they wouldn't carry over, but it worked flawlessly with not extra work other than "importing".

The only change I had to make was, unchecking the Shopify default templates I didn't need and check the default template I wanted and "done"!

The only reason I only gave it 4 stars and not 5 is, I just made the transition this morning and only time will tell if I run into any issues.

Anchor-Caddie
United States
21 minutes using the app
June 4, 2024

I am not sure why Shopify does not improve the ‘Shopify Order Printer’ to make it easier to use and send invoices after orders are shipped automatically. Instead, Shopify suggests spending more money on third-party apps that are not located in the UK or EU. Concerns about GDPR compliance and data retention for our customers’ data remain unclear with those firms that sells apps from https://apps--shopify--com.storefront-preview-proxy.getredo.com/

cafazzini.co.uk
United Kingdom
13 minutes using the app
Shopify replied June 11, 2024

Hi, there! Thanks for your review! We understand the importance of having efficient and compliant tools to manage your business operations, especially when it comes to handling customer data under GDPR.

It's important to note that Shopify does not have control over the data handling practices of third-party app developers.

To ensure that any third-party app you consider is compliant with GDPR and meets your standards for data privacy and security, we strongly recommend reviewing the Privacy Policy of each app before installation. You can find these policies on the app’s listing page in the Shopify App Store. -Maz, Shopify Support

March 13, 2025

We have been using the Order Printer app for the past four years without any issues, but recently, we encountered a major problem—the printing functionality has disappeared from the Shopify POS. This has significantly disrupted our workflow, as we rely on the app for order processing.

Upon reaching out for a solution, I was advised to use a paid app, which is overpriced for something that has always been available for free.

Renato.cz
Czechia
10 months using the app
September 29, 2026

Did what I needed it to do, quickly and easily. Thank you!

Faiga
New Zealand
19 minutes using the app
July 10, 2026

All I needed was the pick list. Works for me!

Body Butter Bakery
United States
9 minutes using the app
May 29, 2024

Absolutely awful. Templates don't migrate and no easy way to start over and create new templates branded and customized to your store - even from scratch. What a total about face from the old Order Printer app. For now, this is completely unusable, but I'm sure Shopify will force us to use this at some point in the future. The best you can do with this app is a basic shipping list that looks like a printout from a hardware store.

OsoPorto
United States
13 minutes using the app
Shopify replied June 4, 2024

Thank you for taking the time and sharing this feedback. While you can transfer existing templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL), there are some adjustments to you will need to make to the existing variables. That being said, if you need some help with with migrating or customizing the templates, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support

January 23, 2025

This is too basic. Only formatting in html , no builder.
Furthermore there is no credit note functionality.

Babù Antwerp
Belgium
5 minutes using the app
May 22, 2024

What a mess! Why replace a perfectly functioning App with a new App that makes no real contribution? All the custom templates I had created have to be redone, the code I had written doesn't work in the new App. I'm very, very disappointed! I will use the previous Order Printer Legacy App as long as I can and I hope that Shopify will intervene and fix this serious damage.

LOVEDOORMAT
Italy
18 minutes using the app
Shopify replied May 31, 2024

Thank you for your feedback and review. We switched over to a new tech stack that provides a better foundation to grow and roll out features. -Emily, Shopify Support

March 18, 2026

Excellent Api

BLUEOUD UAE
Kuwait
2 minutes using the app