Point of Sale

Absolutely terrible, and missing so many basic features that should be included in any POS system.

Admin access is required to login to the store, ok not a problem. Except that the app automatically logs out several times a week and requires the admin credentials and password to get back in. There are staff PINs, but they only work once you are logged into the store with an admin account.
There is no way for a POS or limited access account to login. I am rarely at the store, so I have to give all my employees all my login info so they can use the POS app. That's insane! All of my minimum wage, part time employees have full, unrestricted, admin access to all areas of the POS app and online store.

When it does logout, it also loses a lot of information when you log back in. The integrated Moneris terminal for one. Under payment methods, the toggle is turned off by default, and when you turn it on, none of the config setting are saved. You have to get the IP address of the terminal again, input the ECR ID as well as the merchant ID, and reinitialize. This happens every time! I have lost hundreds of dollars in sales from customers coming to the checkout to pay, only to have the terminal not work, and my employees not able to get it running before they get tired of waiting. My employees have called me while I'm at my other business (a restaurant) so I can try and trouble shoot it for them over the phone. During which, I'm losing customers there too! Losing customers at two businesses at the same time because Shopify keeps logging out and losing important information like terminal settings.

Aside from constantly losing me money, it is also useless when trying to remotely manage a business. If you have multiple locations, don't even bother. It doesn't track employee hours, you can't see when employees are clocking in or out, you can't see how much money should be in the till at any given time, how much cash is being deposited etc. You can only check these from the actual physical iPad at that location. Why can you not check these from the admin console instead of me having to physically go to all my store locations to check each individual iPad?

The only reason I migrated my store to Shopify was to have a POS app that synced with my online inventory. What a waste of time.

The old app was so much better, as a store we find it extremely disappointing that Shopify opted to take away the basic retail features from their free app and turn it into an extremely expensive add on. We are now unable to process basic return/exchange transactions in-store without paying for POS Pro which is more than our Shopify plan costs!! Why are we forced to double our plans for basic POS features .. in the middle of the pandemic no less when brick and mortar retailers are struggling the most. As well, there is no middle ground POS plan like the rest of the shopify plans, POS Lite offers next to nothing and leaves us without much choice. I wouldn't recommend anyone signs up for shopify if they want any sort of POS functions. Fix it!

I do not recommend POS for France market :
- No distinct bank payout per store location
- No cash reconciliation
- No ZDECAISSE (specific report for France)
- Cannot print labels per "supplier order", have to print each individually...

The POS idea is good but the product is below standard.

Almost exactly what we need... unfortunately, it does not allow sales in two currencies, whereas the store accept two currencies for the payment,

IRIS

Stuck with unused WisePad3 device.

I feel really stuck with the NO solution that Shopify offers me.... I bought this WisePad3 before a fair. I was waiting for a fair to take place and ordered beforehand and then I did not use it and it was a horror to find the info to send it back to. It was a complete quest to even find the return possibilities. The device is unused, not even opened. I hade to go through a long servive procedure before I got the email that I am stuck with this and they advice me to sell it on eBay. Can you believe it? I can not understand the non-flexibel attitude of this big company, working with small online retailers.

Me ha ayudado un montón con temas de inventario, calculo de precios, flujo en caja y contabilidad.

El terminal punto de venta es correcto aunque debería tener más opciones del día a día de un tpv . Noto a faltar la posibilidad de conectar mas impresoras o lectores de barras. Otro aspecto que se debería mejorar es la entrada de mercancias en cambios de productos con una posibilidad de insertar productos en negativo como devoluciones y dar salida como positivo a otro producto en positivo en el mismo ticket. Eso facilitaría mucho el cambio de productos por tallas, colores, o cambio de modelo , algo que es muy habitual en el día a día de un tpv en tienda. También sería de mucha utilidad poder realizar vales por valor de un importe y llevar un registro de estos vales en el caso de que alguien devuleva una prenda y se le entregue un vale por el importe de la prenda.

Fácil de usar y el perfecto complemento para mi tienda Shopify online. Gestiona muy bien los stocks y es bastante completa en su versión gratuita . Hecho en falta poder cambiar el número de caja registradora manualmente ( la app lo hace por ti , en función del dispositivo en el que accedas a Shopify POS ) , ya que algunas veces teb¡nemos que atender 2 personas con dispositivos diferentes , pero la caja es la misma.

Do not support most popular payment terminals and receipts printers! Limited only to several models (old and ugly). No support for any payment terminals i Europe which is why I'm thinking about changing the platform to another one that comes with the latest technologies. Currently, with Shopify, upselling at a brick-and-mortar location is archaic and cumbersome.

Right now I'm using Shopify POS for inventory replenishment, we have 7 physical shops and they are ordering the products they need via this app.
I cannot justify 89$ a months because it has a big problem, I need to set up minimum orders for the products, and that's because of the boxes, the standar box can contain 6 or 12 products, so I need that every shop orders a minimum.
Shopify POS doesn't have that option, I tried using variants but every time you scan a barcode It's not showing correctly the options.