Reviews (859)

Overall rating
3.7
Counts per rating level
  • 48% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 19% of ratings are 1 stars
September 12, 2026

I'm mostly very happy with the Subscriptions service. A couple of feature improvements I would like to see: 1) the ability to schedule the CC charge date. Currently it recurs on the exact date the customer subscribed. It would be nice to be able to change that date to a specific date so all customers are charged on the same date. 2) the ability to configure the products within the subscription. For example, I run a wine club and would like to allow my customers to switch from Reds to Whites seasonally. Currently, they have to cancel and resubscribe to make that change.

Geraldine's Natural Wines
United States
Almost 2 years using the app
August 11, 2026

Great app makes subscriptions really easy. Would be great if emails were included in the download.

Afrori Books LTD
United Kingdom
4 months using the app
August 2, 2026

I would like to be able to emulate customer profiles and get better monthly reporting on run rates. Essentially it would be nice to get more information on projecting cash flows from recurring orders in our subscription models. I have also had a lot of customer reach out saying they are having a hard time to login into the platform. Overall though very easy to set up and the automated features are excellent. Lot of great value.

Horsepower Hydration
United States
4 months using the app
June 18, 2026

excellente app, mais il manque tout de même la possibilité d'offrir une semaine gratuite aux nouveaux clients de manière native

BetterEat
United States
About 1 month using the app
June 9, 2026

The Shopify Subscriptions app works well overall, but there's a significant gap for non-physical subscription businesses like ours. We run a streaming platform, and the customer portal displays "Deliver every year" under each membership plan — language that implies physical shipping and is confusing for our members.

There is currently no way to customize this label. The delivery frequency string is hardcoded, CSS/JS overrides can't reach the portal since it's rendered on Shopify's domain, and Shopify support confirmed there's no native setting to change it.

For streaming services, membership sites, SaaS products, and any other non-physical subscription business, this is a real brand problem. "Deliver every year" next to a digital membership looks like a bug to our customers.

The fix is simple: allow merchants to override the delivery frequency display label in the app settings. Please prioritize this for non-physical subscription use cases.

The Life Network
United States
5 months using the app
August 30, 2026

use another one

Müshi
Belgium
2 months using the app
April 30, 2026

Liebes Shopify Team, vielen Dank für diese tolle App. Nur zwei Verbesserungsvorschläge:

1. Standardmäßig wählt das Widget im Stil "Karte" und "Dropdown" die Abo-Variante aus. Will der Kunde ein Produkt nur einmalig kaufen, muss er die Abo-Variante erst aktiv abwählen. Das ist lästig und fehleranfällig. Bitte baut eine Möglichkeit ein, dass standardmäßig "einmaliger Kauf" vorausgewählt ist.

2. Wenn ein Abo einen Rabatt beinhaltet, ändert sich der angezeigte Preis automatisch. Was sich allerdings nicht ändert, ist der Grundpreis. Dieser wird immer so angezeigt, als handelte es sich um einen "einmaligen Kauf". Vielleicht könnt ihr eine Möglichkeit finden, dass auch der Grundpreis an den Abo-Preis automatisch angepasst wird.

Vielen Dank!

VIVA LA VIDA
Germany
11 months using the app
November 12, 2025

Très bien, mais si ça pouvait accepter les carte virtuelles temporaires ça serait encore plus pratique, et si la vérification via Paypal ne bug pas par moment ça serait encore mieux aussi

Tbaw Coaching
France
3 months using the app
November 11, 2025

simple and free app to manage subscriptions. wish there were more customization on subscription schedule

LIFELION SRL
Italy
Over 1 year using the app
November 4, 2025

This app works great. The only thing I would improve is giving an active count for the subscriptions so businesses could plan for inventory needs for the subscription items. Currently I have to count them manually.

Mountaintop Yarn
United States
Over 1 year using the app