Reviews (909)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app effectively boosts sales and conversions by showing real-time popups of recent purchases and add-to-cart events, creating social proof and a “crowded” feel. They like the clean, customizable designs, flexible settings, and smooth performance on desktop and mobile. It’s described as easy to install and configure, with fast, friendly support and a genuinely useful free plan, especially for new and growing stores.
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Didn't work and no support. Said someone would get back to me in 30 minutes. No one ever did. Went with another which worked straight away
Should be very very careful with this scammer app which would rob your significant money without agreement and no refund.
While starting the trial period, first, they will proactively grant you extra trial days and tell you this in email but deliberately not indicate the trial extension period and expiration date, then suddenly charge you a very very high fee without your consent and agreement.
When you surprisedly find you suddenly got a high fee charged, remove the app right away to avoid future charges and reach them for the refund in a few minutes after being forced to upgrade to the paid plan, they know you removed the app right away without using it under the paid plan for any single day, then they pretend they can give you the full refund for courtesy.
After a few days, since we still had not received the cash refund nor credit, we reached the app's support again, they lied that the reason we had not received the refund/credit was because "the billing is still pending and needs to wait for the billing to be completed for this billing cycle". However, a month later, we have still not received any refund nor credit deduction, but it is surprising to find we were being charged 79USD (63.75 Pounds) in the bill and reached them again to ask why we didn't receive the refund/credit they promised, they simply replied that "the credit was issued but only limited and restricted to use on the Sales Popup app, since you have already removed the app, so surely you can't use the credit to deduct the fees in your bill", then closed the case right away.
What a tricky scammer!! They collected the CASH from us "without condition& restriction", based on the Fair Trade Laws& Regulations, the app/merchant has NO RIGHT to make the restrictions on the refund by the specific constraints/conditions without our agreement, nor have rights to limit us only can use the credit on "this sales pop app".
Especially they already knew we had removed the app before reaching them, but pretended they wanted to refund and used "the trick" to make the refund credit have [strong restrictions and can't be realized in reality], which is an illegal fake refund claim and total scam!! Everyone should be very careful, and never try its app and its so-called trial plan, since your money would be robbed by this trick significantly!
After issuing you an App Credit which both our Support team and Shopify Support team confirmed was issued, you continued to insist the credit was "fake" and a "scam".
I assure you that Shopify does not let scammers into their app marketplace. It is highly regulated, as is their process for issuing refunds which is why nothing happens instantly.
Once we understood that the credit issued could only be used for a future Sales Pop payment and not for any of the MANY other apps you have installed on your store we issued a refund.
We sincerely hope that you are satisfied with the resolution and will consider revising your negative review.
We are very proud of our app and the support we provide.
I like how it lets my customers know what is happening in my shop.
Hi, thank you for taking the time to leave us a review!
so far so good. would like to be able to test more.
Thank you for sharing your review! We're so glad you're enjoying Sales Pop.
Love it! this really helps instill confidence in potential new buyers
Thank you for sharing your experience! We appreciate it a lot! :)
best app
Thanks so much for reviewing Sales Pop and we're so happy you're liking the app so far! We'll be keeping an eye on your Analytics to make sure more sales are converting thanks to Social Proof and reach out if we have any tips to boost sales even more. All the best! Team Pop
strange
great
Hello and thank you for taking the time to leave a review for our app!
Still Testing, will see after this
Hello and thank you for taking the time to leave a review for our app! We hope you see great success in improving your store conversion rate now that Sales Pop is active! Please reach out if you need any additional help customizing your setup.
looks cool, works well. I am sure it will help in some point.
Hi, thank you for taking the time to leave a review! We hope you continue to enjoy POP!