shopUpz ‑ Etsy Sync & Import

Support is always accessible and kind. We don't talk to machines, but to real people trying to solve our problem and continuously improve the app. It's a very simple tool to use too. I highly recommend.

Was searching for ages for a simple app that would sync orders & inventory! This app is perfect & has various control functions e.g. removal of duplicate order ids that can let me sleep well at night. Big recommend

Must have app!!! Best app for Etsy and Shopify owner for easy inventory control. Besides this app being the best, I would give another 5 stars to customer service. Can only wish all support would be like that. Thank you!

I've been using this app to connect my Etsy and Shopify store for a couple of months now and it's been very seamless. It was easy to install and it tracks all my inventory and orders in one place in the Shopify dashboard. It just works without much effort or thought which is greatly appreciated!

The app is actually very helpful especially as your Etsy sales increase. It recognizes the Etsy order, creates a customer account, in Shopify if needed with all the relevant information including Etsy invoice and receipt numbers. It then imports the entire transaction into an order and then adds the proper products to the invoice, marks it as paid and all that's left is to fulfill the order. There are glitches here and there but they are addressed IMMEDIATELY. The support is second to none and always super prompt. I highly recommend using this app to integrate your Etsy orders/sales with your Shopify store. It literally saves me about 10-15 minutes per order. Even at 10 orders a day the time you save is priceless.

I really wanted to love this app however it has major issues with syncing quantities between Etsy and Shopify. My only use for this app was quantity syncing so I cannot speak for importing/exporting.

It had been more than 24 hours since sales occurred and the quantities were not syncing. Keep in mind the advertised sync time is 15-20 minutes. The first time I noticed the issue I reached out via shopify support and received a response almost immediately. Shirly said she resolved the issue and that it was “A configuration issue” that they fixed on their end to adjust with my account. I also verified that I did everything correctly and it was not a user error.

However, this fix did not last long. The very next day I had the same issue and reached out again via the same email thread from before, no response. The issue resolved itself after many hours.

Here we are a few days later and the exact same thing is happening. I reached out for the third time via Shopify Support, no response. It’s been 2+ days since sales have occurred and quantities are not updating unless I manually change them, which defeats the purpose of my use for the app.

I gave it a fair shot, unfortunately it can not provide the advertised bi-directional syncing I was looking for so I’ll be removing it. Shirly was helpful and kind in the first instance that I talked to her, however I can’t exactly give good ratings for long term customer support as I did not receive a response the following two times.

I paid for a service that it could not provide and am left disappointed. Hopefully they’re able to fix the issues with their app.

We are still in evaluation phase - but can already say that the customer service is amazing. We've been getting instant support in setting up our synchronization and we are really thrilled to get our business going with the integration!

Their customer service is top notch

It's simple. It's a relief compared to how long my learning curve has been with other apps. Also, the customer service is extremely responsive. Even on a Sunday. I recommend highly ShopUpZ over the other Etsy apps I have tried. Good luck out there!

Great support and quick resoluition when any issues may arise. App save a lot of time in sync etcy and shopify together. Shirley was a great help!