Shuttle ‑ Sync with Etsy

Shuttle ‑ Sync with Etsy

Reviews (228)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an essential tool for running Etsy and Shopify together, reliably syncing products, SKUs, inventory, and orders—even for large, complex catalogs. They say it saves significant time by automating stock updates, listing edits, and migrations, and appreciate importing Etsy reviews into Shopify. Advanced automation rules, intuitive interface, fair pricing, and fast, solution-focused support lead many to call it the best integration they’ve tried.

January 22, 2025

Great app!! Been using it since I started over a year ago and it's made it so stress and hands-free being able to manage my stock between Shopify and Etsy.

Being able to alter stock on both places using this app makes things incredibly easy and streamlined too, highly recommend!

chocolateraisinfury
United Kingdom
Over 2 years using the app
December 28, 2024

Genuinely don't know where I'd be without this app! I was fixing stock between my two stores manually and it was such a pain! Then I found this app! But it works so much better than expected. Never had it mess up once. I can even adjust the stock on my Shopify and it will automatically update it on my Etsy without me having to do it. The one time I had a question they answered me quickly and professionally. Very happy with Shuttle!

Versiris
United States
About 1 year using the app
December 26, 2024

I'm giving this app 2 stars. The customer service is practically non-existent—I've been reaching out for 6 days and still haven’t received a reply. Additionally, when importing products from Etsy, the app often fails to import them correctly, creating a separate listing instead. It also doesn’t import the cost per item, which is causing major issues for me. I’m now showing over 10k in sales but with no margin, which is making tax calculations a nightmare. I’m going to uninstall this app.

The Nichole Collection
United States
2 months using the app
Illumiko replied December 27, 2024

Hi! Thank you so much for taking the time to write this review! I wanted to let you know that I have replied to your message but haven't received a response from you. Could you please confirm if your Shopify email is correct?

Regarding the cost per item, unfortunately, since Etsy does not provide this information, Shuttle cannot transfer it to Shopify. We are unable to determine the cost per item. As for creating separate listings, this is usually resolved by a simple adjustment in the duplicate detection setting.

Please don't hesitate to contact us from a working email to support@shuttleapp.io, and I'll make sure that all your issues are addressed promptly. Best! Nimo.

December 9, 2024

When it works well, it's great. The stock syncing and kit bundling used to work well but now it will randomly mess with my stock amounts, which is costing me sales. For instance I had 50 of one item in stock and it randomly changed it to 0 and I didn't realize for days. I've turned off automatic syncing and just do it manually for now. For something so expensive it shouldn't be causing more problems than it solves.

Knifty Knittings
United States
About 2 years using the app
Illumiko replied December 27, 2024

Hi! Thank you for taking the time to share your feedback. I'm truly sorry to hear about the issues you've experienced with Shuttle's stock syncing. We understand how important accurate stock levels are for your business.

After investigating the issue, we found that the stock level for the item in question decreased gradually due to consistent sales, rather than dropping suddenly to zero. However, we want to ensure everything is working as expected for you.

I have reached out to you, but have not received a response. Please feel free to reach out to us directly through the support bubble in Shuttle, so we can assist you further. We value your business and are committed to resolving this issue. Best! Nimo

November 22, 2024

used free trial to import my Etsy reviews. 1. trial only allows 50. fine whatever. 2. It imports bogus names that don't match the actual reviews! so now i have to sit and get the correct names from orders. pointless!!

the salty hive candle co
United States
1 day using the app
Illumiko replied November 25, 2024

Hi there! Thank you so much for taking the time to share your feedback. I'm sorry to hear about the issue you experienced, and I wish you had reached out to us directly—we would have been happy to help you resolve it quickly!

I’ve tried to get in touch but haven’t heard back yet, so I wanted to leave some instructions here: On the reviews settings page, you can choose from various naming formats for your reviewers. Once you select the one that suits your needs, simply re-export the reviews, and all the names will appear exactly as you'd like them to.

Thank you again for your review, and please feel free to reach out if you have any questions or need further assistance!

November 20, 2024

As someone with a rapidly-growing Etsy shop, the thought of building and syncing it with a new Shopify site was seemed like a massive technical challenge. That’s where Shuttle came in, and honestly, they’ve been a lifesaver. The migration and syncing, which I thought would be super technical and tricky, have been smooth sailing with Shuttle. Actually more than smooth – they have opened up new growth opportunities that i wasn't even aware of. During this process I evaluated each and every solution on the market along and nothing came close to what Shuttle has to offer.

Every little hiccup or scenario I thought would be an issue, they’ve had a solution ready. And it’s all been way easier than I expected. Plus, a huge thank you to Nimo from Shuttle’s support team—absolute star! His patience and expertise have made all the difference, and it’s just been a fantastic experience working with him.

Seriously, if you’re looking to bridge your Etsy and Shopify businesses, Shuttle makes it feel like a walk in the park. This solution is worth 100x what they are charging.

Thank you Nimo and the Shuttle team!

- Andy

Soolla®
United States
3 months using the app
October 24, 2024

I'd been looking for a solution to move our current website to Shopify but was concerned about the amount of work that would be needed to export all our listings and migrate from Etsy into Shopify. I found Shuttle as it was recommended on Etsy community groups, from people who had used and tried other migration apps as being the best. They weren't wrong. I've been so impressed not only with the app itself but also the super helpful, quick responsive customer support given. Nimo has really helped me feel confident in my move to Shopify as the app basically eliminated any concerns I had. It's easy to use and imports over all the information you would need with a click of a button. If you're unsure of anything, customer support its right there to help! 5* from me for product and service!

The Chakra Corner
United Kingdom
12 days using the app
October 2, 2024

This app does exactly what I need (and when I asked about extra features, they were very quickly added!). I use it to transfer products from Etsy to Shopify as a one-time transfer. There are so many features to automatically adjust the listing before publishing it, it was as though the developer was reading my mind. There is also an automatic transfer you can enable which makes it even more convenient. No longer do I have to dread recreating all my listings on Shopify! I only use a fraction of the app's capabilities, but I imagine the other features are equally well though-out and user-focussed. Well worth the subscription price for the time and effort it will save me!

Small Lily Studio
Australia
4 days using the app
September 15, 2024

It worked perfectly fine to export all of my shopify listings to etsy. But when I did transfer them, it messed up every dimension on my Etsy and caused an error to pop up any time i tried to fix it. Im still left with no listings and I have to go through and upload them all manually still or find another app to use. Had such high hopes and then it really let me down.

The Mythic Fox
United States
12 days using the app
Illumiko replied November 25, 2024

Hi there! Thank you so much for your review. I truly appreciate you taking the time to share your thoughts. I wish you had reached out to us directly, as we could have quickly assisted you with a solution.

I've attempted to contact you a few times but haven't heard back, so I wanted to provide some helpful instructions here. If you’d like assistance with applying the changes I mention below, please feel free to reach out—I’d be more than happy to help!

In Shuttle's product transfer settings, you can set the default units for your product dimensions. Once you select the dimensions that align with your shop, you can use Shuttle to update all your products in bulk, ensuring they have the correct dimensions. This should help resolve the issue you’re experiencing.

If you have any questions or need further assistance, please don’t hesitate to reach out!

August 30, 2024

I wanted this app only to be able to import my etsy stores reviews to Shopify. 50 transfers are free but I have a few thousand to do.
That did cost around $59 but it was well worth it to me. The connection from etsy product to shopify products took a while but it was very easy.

Judge Me app is then able to verify the reviews too as authentic.

The Metal Peddler
United States
7 days using the app