Reviews (72)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 19, 2024

We are a new customer and have -0- regrets picking and using this app. So far, the customer service has gone above and beyond helping us get caught up and the actual app is so helpful and easy to understand.

Great solution to filing and paying sales taxes!

Sumbody Skincare
United States
About 1 month using the app
March 13, 2024

This company is a life saver. They make filing state taxes SO easy. Their customer service is amazing. I honestly can't say enough great things!

Hunny Prints®
United States
5 months using the app
February 13, 2024

Our company has tried several sales tax app; however, this app is the most intuitive, user-friendly app on Shopify for sales tax. Customer support was helpful and quick. Highly recommend!

Ao Dai by CuteSass
United States
10 months using the app
February 8, 2024

I really liked the app! It saves the need to spend time filling out returns. The support is just impeccable! They responded to questions and helped set up the app within a few hours. Thank you!

Ranok Inc
United States
About 2 hours using the app
February 1, 2024

Customer service is extremely responsive and very helpful. They helped me back file taxes and set up automation moving forward. I've only used them for a few weeks - but so far, amazing!

BSAHA
United States
8 days using the app
January 22, 2024

The developer is amazing! He is always quick to help and answer questions, and he went out of his way to help me with sales tax issues. Sidr is my new sales tax BFF!

Nurture Soap Making Supplies
United States
20 days using the app
November 9, 2023

Excellent experience with Tongbo at Sidr!! Was very responsive, got back to me via email and chat and was easily available to make a video call with! Highly recommended and our store was set-up easily right away. Thank you Sidr, for making this a great experience and having excellent customer service!

Alight Health Formulas
United States
1 day using the app
July 31, 2023

I'd give them 10 stars if I could! Their customer service is outstanding. Thank you for taking over the miserable task of filing Illinois sales taxes!!!

Studio Gear Cosmetics
United States
8 months using the app
September 7, 2022

I installed Sidr, and within two days I have perfect sales tax reporting! Tongbo, the CIO, reached out personally to let me know the status of my store's data because it took some extra time to pull in all my sales volume. I already know this app is going to save me hours come sales tax time! Wonderful app, highly recommend!

Sage & Sill
United States
1 day using the app
Sidr replied September 7, 2022

Thank you for the review, and you are so welcome!

January 18, 2023

I am very impressed with SIDR customer service. Tongbo was beyond helpful and even assisted with issues outside of application. Filing taxes is a complete headache and as a business owner, I am split and pulled in every direction. I've learned that this is a new company and I must say you all are off to a great start. Congrats on SIDR and keep up the great work.

Solomon Lawrence
United States
40 minutes using the app
Sidr replied January 18, 2023

Thank you for your kind words Solomon! We try our best to provide the best service! We launched in mid-2022 and have earned the trust of hundreds of customers. We will keep improving our product to serve merchants like you.