Reviews (90)

Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 17% of ratings are 1 stars
April 7, 2025

Signifyd will quickly burn the multi-million dollar business you’ve built.

They promised protection from fraud and increased acceptance of orders, instead, they took a LARGE CHUNK of our money, blocked THOUSANDS of legitimate orders from loyal customers, and completely wrecked our reputation. No warning, no explanation. Just cancellations and total chaos.

We were left to fix everything manually and apologize for their mistakes. They charge a fortune, cancel real orders, and disappear. We lost sales, customer trust, and years of work.

Skip the headache. Accept chargebacks yourself, it's cheaper, and without the total nightmare. Do yourself and your business a favour - avoid these scammers at all costs.

HIDDEN CULT®
Sweden
3 months using the app
Signifyd replied July 2, 2025

Thank you for your feedback and we apologize that your experience with Signifyd was frustrating.

Please reach out if you have any further questions or comments that we can address: https://signifyd.com/support.

November 9, 2025

Best fraud prevention software and amazing client support.

Sneaker Politics
United States
Almost 3 years using the app
Signifyd replied November 20, 2025

We're so glad that you're happy with Signifyd and our support. Thank you for your partnership!

December 18, 2023

Simply the best in class for chargeback protection and support.

SoccerPost.com
United States
About 1 year using the app
March 22, 2016

Must have!! great tool to avoid fraud! don't think about it and get it

Sexyrealsexdolls
United States
15 days using the app
Edited December 29, 2016

Easy to install and very thorough. Interface is easy to use as well. Very important for us at www.beneathyourmask.com

Beneathyourmask
United States
14 days using the app
March 19, 2017

Really impressed with this app, would recommend fully! get it!

Sneakerup1
Canada
March 9, 2021

This is an amazing app I use it on this store as well as 5 other branded stores. It is seamless and will block out 99.9% of fraud cases. On the .01% that you get a fraud chargeback Signifyd will refund you your loss. Highly recommended.

Kidzlane
United States
Over 2 years using the app
December 9, 2018

Made $90000 in sales to pay them $900 and only have $300 in chargebacks some of which they didn’t even cover. Cancelled

Live Fabulously
United States
5 months using the app
June 12, 2014

Signifyd is a terrific app! Way more information than Shopify provides by default and also provides great insights into whether a transaction is good. We've been able to quickly approve more orders without the fear of fraud, as well as ascertain when orders are definitely fraudulent. The support the team at Signifyd is also world class and very much appreciated by our business.
A must have app for any Shopify powered storefront!

LIFX Store
United States
23 days using the app
November 4, 2025

October's Very Own
Canada
Over 9 years using the app
Signifyd replied November 20, 2025

Thank you for your review!