Reviews (23)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
April 25, 2025

We've started using this app with our new venue, combining Table Service and Take-Away elements in the same space. Simmer has been an absolute dream, solving 90% of our problems with using Shopify POS in a Hospitality setting on launch. The other 10% are being worked on by Seb and the team, who have been incredibly receptive to feedback and have worked incredibly quickly to make changes at our suggestion. I'm excited to see the app grow and develop, and I'm so grateful to the Simmer crew for making this tool possible!

Unico Zelo
Australia
8 days using the app
December 17, 2024

The Simmer team are working hard to build an app which brings real omni-channel experience together for cafe and restaurant customers.

The team have been easy to work with when I hit a few configuration changes and they’re a customer obsessed team. This comes through in the features the team are releasing. From KDS, through to tickets - they understand the workflow of a kitchen, and front-of house to combine them through Simmer.

A hidden gem of an application- greatly enhancing the Shopify ecosystem.

Great work Simmer team.

Trevenson Moor Limited, Cornwall
United Kingdom
8 days using the app
May 14, 2026

Seriously the most responsive support I have ever had from a developer. They went so far out of their way to make sure their app would accommodate our goals.

Artisan Bakery London
Canada
12 months using the app
April 2, 2026

SImon who is one of the founders and developer dealt with us directly when we ran into any issue we had. His expertise and communication level allowed for even the most complicated errors to be simply understood. We greatly appreciated the patience he had with our team and could not be more happy with the companies service. Consider using them for your business needs!

Bellows Film Lab
United States
4 months using the app
December 4, 2025

Great app for turning Shopify POS into a functional cafe ordering system. Seb and the team are extremely responsive and always happy to help with any issues or implement new features.

Five Senses Coffee
Australia
3 months using the app
June 10, 2025

Great product with stellar support! KDS system integration is a killer feature. Turns Shopify POS into a legit cafe operating system and keeps getting better. Thank you Seb!

The BUZZ
United States
About 1 month using the app
March 31, 2025

Great and effective app which allows for customisation of options and add-ons to your products.

I would like to applaud the support team (Seb) for his quick response and swift actions to help me resolve a issue i faced.

FabricPro
Singapore
4 months using the app
September 5, 2025

Wir betreiben mittwochs eine After-Work-Gastro in unserem Kochstudio und waren lange auf der Suche nach einer Lösung, mit der wir Bestellungen pro Gast einfach erfassen, an Ausschank und Küche weiterleiten, fertige Positionen abhaken und am Ende alles sauber in den Warenkorb übernehmen können. Genau das haben wir mit der Simmer App gefunden – eine echte All-in-One-Lösung!

Die App ist unkompliziert, flexibel anpassbar und macht unsere Arbeit enorm leichter. Was früher aufwendig und fehleranfällig war, läuft jetzt schnell, übersichtlich und absolut zuverlässig. Für uns ist Simmer ein echter Gamechanger, wenn es um Gäste und Bestellungen geht.

Besonders hervorheben möchten wir das Team von Simmer: super nett, unkompliziert, immer hilfsbereit und offen für neue Ideen. Der Kontakt macht einfach Spaß, man fühlt sich bestens aufgehoben und merkt, dass hier Leute mit Leidenschaft dabei sind.

Fazit: Sehr geil, absolut empfehlenswert und genau die Lösung, die wir gesucht haben. Für uns gibt es kein Zurück mehr – Simmer ist aus unserem Betrieb nicht mehr wegzudenken.

DIE BINE - kochen.würzen.genießen
Germany
2 months using the app
Edited March 7, 2025

I have been using this app for a few weeks now.
At the very first, I was very desappointed as many features weren't working fine. It was very frustrating. The app promises weren't here. And then, the Simmer Team (Seb) got in touch with me to understand my worries and to ask me how they could help my team and I in using their app. I told them a few key points to improve to make their app very efficient. I finally found them very concerned about my experience and they have been working to fix all the bugs that I noticed to them. Today the app is more fluid. I can also say that kind of app that suits coffee shop with terrasse and table orders is quite rare. And I can say now their app is good choice for taking orders at tables with a very nice kitchen display system. A few things are still to be improved but I can bank on them to make it. Today change my 1* score to a 4* score. Maybe in a few weeks I will put a 5* score. Thank you Seb for your help.

HOPE & MIND
Réunion
About 1 month using the app
SimmerHQ Pty Ltd replied March 6, 2025

Thank you for the review and all of the amazing feedback so far. Your suggestions have really helped improve the workflow of Simmer for our merchants. Keep the feedback coming :-)

- Seb

July 31, 2025

Nos ha funcionado muy bien!

BUNA
Mexico
About 1 month using the app