Simple Bundles & Kits

Simple Bundles & Kits

Reviews (806)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app handles both simple and very complex bundles that Shopify can’t, including multi-SKU, mix-and-match, and build-your-own sets. They like creating bundles from existing products without cluttering catalogs, accurate inventory syncing, and clear component breakdowns for packers and 3PLs. Many report higher AOV and new bundle strategies. Support is consistently praised as fast, knowledgeable, and hands-on with complex setups and integrations.

October 7, 2025

Great customer experience. I had a question on bundle setup. REached out to customer service and had a response the next morning, which resolved the issue!

Smith & Truslow
United States
6 months using the app
Freshly Commerce replied October 8, 2025

Thank you so much for the lovely review! 💖 We're so happy to hear you had a great experience and that we could help sort out your bundle setup question quickly.

Our support team is always here and ready to help whenever you need us! 🙌

October 2, 2025

The customer service I receive on the Plus plan has been super fast. The team is dedicated to providing and developing a quality product.

Teddy Fresh
United States
Over 1 year using the app
Freshly Commerce replied October 3, 2025

Amazing review!🌟 We really appreciate you taking the time to share your experience! I’m glad we could help, and I hope this pointed you in the right direction.

Thanks again, and wishing you a fantastic day ahead! ✨

October 2, 2025

Great support team who were super hands on and response to my needs! The app is great too very easy to use, seamlessly build out bundles and tracks inventory accurately too. Would highly recommend!

Sana Jardin USA
United States
Over 2 years using the app
Freshly Commerce replied October 3, 2025

Your feedback truly made our day! 💛 We're so glad to hear that our support team could jump in and be hands-on when you needed it. That’s exactly the kind of experience we aim for! 🙌

Wishing you continued success and an amazing day ahead! 🌟

September 29, 2025

Rosamie was really helpful, and replied really promptly. She even sent me a screen recording of what i should do. I really appreciate it! And yes, i did manage to do what I needed to!

Fennec Folk
Singapore
3 days using the app
September 19, 2025

App has a learning curve but the staff are responsive and very helpful. They got me up and running in no time!

NEON eCommerce Packaging
Australia
Almost 2 years using the app
Freshly Commerce replied September 19, 2025

Thank you for sharing your experience! CWe know there can be a bit of a learning curve at first, so we’re glad our team was able to step in and get you up and running quickly. We’re always here if you need a han. Don’t hesitate to reach out anytime! 💙

September 11, 2025

Really good and fast customer service. Thanks Stella!

Jobe Sports Australia
Australia
About 2 months using the app
Freshly Commerce replied September 11, 2025

Thank you so much for your kind words! 💙 We’re thrilled to hear that you had a great experience with our support team. I’ll be sure to share your feedback with Stella; she’ll be so happy to know she made your day a little easier. ✨

September 9, 2025

The Simple Bundles support team is shockingly responsive and helpful! I can't believe how prompt and hands-on they've been with our questions or issues, and I'm so glad we went with an app that has such great (and real, human) assistance!

FitWhip
United States
13 days using the app
September 5, 2025

This app is excellent, and the support is equally impressive. Stella was really helpful!

Laila and Me
Australia
Over 1 year using the app
Freshly Commerce replied September 8, 2025

Thank you for the 5 stars! We're so glad you had a great experience—the team truly appreciates your feedback! ❤️

September 2, 2025

Great app and the customer support has been outstanding with helping me customise the bundles further.

Bombs Away Golf Goods
United Kingdom
12 months using the app
Freshly Commerce replied September 2, 2025

Thank you so much for the awesome review! 🌟 We're thrilled to hear you’re loving the app and that our team could help you get your bundles just the way you wanted. Always here if you need us! 💛

August 24, 2025

Great and speedy service - thank you for fixing my problem quickly.

Milk and Moon
New Zealand
About 2 months using the app