Simple Bundles & Kits

Simple Bundles & Kits

Reviews (806)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app handles both simple and very complex bundles that Shopify can’t, including multi-SKU, mix-and-match, and build-your-own sets. They like creating bundles from existing products without cluttering catalogs, accurate inventory syncing, and clear component breakdowns for packers and 3PLs. Many report higher AOV and new bundle strategies. Support is consistently praised as fast, knowledgeable, and hands-on with complex setups and integrations.

April 25, 2025

So easy to set up and use. Customer service is great. They are quick and so helpful to guide thru any questions.

The Crunch Bunch
United States
1 day using the app
Freshly Commerce replied April 28, 2025

Thank you so much for your wonderful feedback! 🌟It's our goal to make sure you have a smooth and successful experience. If you ever have any more questions or need assistance in the future, we're always here for you!❤️

April 24, 2025

Brilliant help from the SB team. Quick, helpful tips and advice when I got stuck, over a weekend too. Thanks, I will continue to enjoy the app!

Cheerings
United Kingdom
21 days using the app
Freshly Commerce replied April 25, 2025

Thanks so much for the great review! We're glad the team could help when you needed it. Appreciate your support, and happy to hear you're enjoying the app! ❤️

April 18, 2025

We use this app on our store (www.oneaffirmation.com) for our pillow sets and it works great! We have over 100 bundles and never have an issue.

ONE AFFIRMATION
United States
Over 3 years using the app
Freshly Commerce replied April 21, 2025

Thank you! So happy to hear it's working well for your bundles ❤️ Appreciate the support! ⭐️

April 4, 2025

Very fast and helpful support, stable app. Let's see what it does :) So far it looks promising

KLARHEIT
Germany
2 months using the app
Freshly Commerce replied April 7, 2025

Really appreciate the 5-star review! Glad the app and support are working well for you. 😊

March 31, 2025

Great app with lots of custom solutions. Their support team is also incredible

EVORA
United States
Over 1 year using the app
Freshly Commerce replied April 2, 2025

Thank you for your fantastic review! Our support team is always here to help—your kind words mean the world to us! 😊🚀

March 17, 2025

Application très utile et service client très rapide.

Les p'tites Apicultrices
Belgium
Over 2 years using the app
Freshly Commerce replied March 18, 2025

Merci beaucoup pour votre avis! 😊 Nous sommes ravis que vous trouviez l'application utile et que notre support vous ait satisfait. N'hésitez pas à nous contacter si vous avez besoin d'aide! 🚀✨

March 13, 2025

Great app- been super pleased with customer service as well. Had an issue with website button related to bundles and the team was right on it and resolved my problem in less than 24 hours. Great people and fast response. Thanks SB!

Valor 3D
United States
About 1 month using the app
Freshly Commerce replied March 14, 2025

Thank you for your kind words and for leaving such a great review! We're thrilled you’re happy with our customer service and that we could resolve your issue quickly. Thanks again for choosing us! 😊

March 4, 2025

This app has been upgraded recently and they've really improved it. I'm very happy with it. And their customer service is OUTSTANDING! They are extremely responsive and helpful.

Keep up the great work, and thanks for such a wonderful app!

Frag Out Flavor
United States
About 1 year using the app
Freshly Commerce replied March 6, 2025

Thank you so much for your amazing 5-star review! 🌟 We're thrilled to hear that you’re loving the app and that our customer service has been helpful. Your feedback means a lot to us, and we’ll keep working hard to make your experience even better.

Thanks again for the support! 😊

February 27, 2025

Customer service is FAST and accurate! Simple to follow tutorials and superb follow up!

Dazzling Paws
United States
Over 1 year using the app
Freshly Commerce replied February 28, 2025

We're overjoyed to see your 5-star review! ⭐⭐⭐⭐⭐

So glad you found our customer service fast and accurate. We’ll be sure to share your feedback with the team. Your support means so much to us! ❤️

Have a great day!

February 24, 2025

Can someone tell me where I can email customer support for this app? It is being buggy with my store and I don't know where to contact customer support

Parte Haus
United States
28 days using the app
Freshly Commerce replied February 25, 2025

Hi Kelly,

We're sincerely sorry to hear you're having trouble! You can contact our support team at hello@simplebundles.io or through the support chat in our app. Our amazing team replies very fast, and we do our absolute best to make sure we attend to your concerns in real time.🙏

I also sent you an email today with guidance. Please let us know how we can assist you and share any details about the challenges you're facing—we’d love the opportunity to make things right and provide further support. Looking forward to your response. Thank you!