Simple Bundles & Kits

Simple Bundles & Kits

Reviews (807)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app handles both simple and very complex bundles that Shopify can’t, including multi-SKU, mix-and-match, and build-your-own sets. They like creating bundles from existing products without cluttering catalogs, accurate inventory syncing, and clear component breakdowns for packers and 3PLs. Many report higher AOV and new bundle strategies. Support is consistently praised as fast, knowledgeable, and hands-on with complex setups and integrations.

April 18, 2023

100% suggest this app. The service to get this up and running was outstanding. I was extremely frustrated before reaching out. As soon as I ran out, I had amazing service! When one person had to go due to being done a shift, I got another person to assist, so I had 24/7 help. Within a few hours we were up and running smoothly.

FenceFast Ltd.
Canada
About 2 months using the app
Freshly Commerce replied April 25, 2023

Thanks for leaving us a review! We'll pass your message our support team. 😊

April 19, 2023

Very quick and helpful, very supportive staff.

The only thing missing for us is the bundle name coming over in Ship Station within the individual product line (as our customers tend to order multiple bundles, it can be confusing as to which product belongs to which bundle group) this would make it 10/10 for us to complete our needs on the fulfilment side.

Fudge Kitchen UK
United Kingdom
About 2 months using the app
Freshly Commerce replied April 25, 2023

Thanks for the great feedback! We'll let you know as soon as the update is ready to use. ✨

April 20, 2023

I have recently liaised with Cherry as a third party on an issue and had nothing less than prompt, knowledgeable and efficient responses and experience in doing so

Perfect Potion
Australia
6 months using the app
Freshly Commerce replied April 25, 2023

Thanks so much for your kind review! We'll pass your message along to Cherry. 😊

April 21, 2023

Excellent source for making custom bundles with a great way to single out items for our warehouse to fulfill, rather than having to remember what products are part of the bundle. Fast, responsive customer service.

Fenix Lighting
United States
11 months using the app
Freshly Commerce replied April 25, 2023

We're glad to hear that we're able to help with your fulfillment processes. Thanks so much for your review! 💫

April 24, 2023

App is good and does what it says, Support is quite good too. Using the import function is a waste of time and doesn't work at all! would love to see this fixed permanently. Every time iv tried to use it iv had to contact support and get them to do it as it doesn't work properly. Which means you miss deadlines and have to wait for support!

The Dog Mum
Australia
5 months using the app
Freshly Commerce replied April 28, 2023

We appreciate your feedback and have reached out to you to gather some more info on the specifics of your import file. Thanks for working with us and we hope to get this fixed for you soon!

April 26, 2023

Cherry's customer service is AMAZING. She goes above and beyond to make sure all your questions are answered.

Perini Ranch
United States
10 months using the app
Freshly Commerce replied April 28, 2023

Thanks for your lovely review. 💞 We'll pass on your kind words to Cherry!

April 27, 2023

Great app and customer support! Anytime I had a question with set up, they would always respond very timely to assist me in getting the answers I needed. This solved a huge problem we were having doing manual adjustments with bundles.

Southern Baked Pie Company
United States
10 months using the app
Freshly Commerce replied April 28, 2023

Thanks so much for your review! 😊 Let us know if we can help with anything else!

May 2, 2023

I am overly impressed with how helpful everyone has been at this app. They are insanely quick to answer questions and jump in an help. Best customer service I have experienced in a long time!!! The app has been working exactly as needed for us! Definitely give it a try and don't give up if you don't install it correct at first because they will jump in SO FAST to do it for you!!

PaulyJen
United States
19 days using the app
Freshly Commerce replied May 8, 2023

We truly appreciate your kind review! 🌟 It's awesome to know our support team could assist you, and we're grateful for your feedback. Thank you so much for sharing your experience with us. 😊

May 3, 2023

very good app, ability to create and edit bundles is really simple and easy. Stock management is also great allowing full control over inventory.
customer service is second to none!! the tech team have been so helpful, very responsive and knowledgeable, including support alongside other apps.
tried other bundle apps, but this by far best.

Queensferry Sports
United Kingdom
About 1 month using the app
Freshly Commerce replied May 8, 2023

Thanks for your thoughtful review! We're glad you find our app user-friendly and appreciate the stock management features. We'll pass on your review to our tech team! 🤗

May 3, 2023

Excellent app. Setup and deployment was easy. Customer support was quick with reply and answers to every question.

George W. Bush Presidential Center
United States
12 days using the app
Freshly Commerce replied May 8, 2023

Thanks for your great review and for sharing your experience with us! 💫