Reviews (257)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, “set-and-forget” feed solution for Google Shopping and other channels, handling large catalogs and multi-store setups. Setup is quick, often faster than Shopify’s native Google app. They highlight strong performance gains, granular control over product data, and support for many platforms. Support is praised as fast and expert, especially for fixing Google Merchant Center issues and complex configurations.

December 21, 2022

The app works perfectly well for our site, our sales have increased significantly. Google Merchant and Google Ads are sometimes very difficult to work with. You get warning emails that your products are being suspended for some reason. Before using this app, it was a nuisance and a headache to sort this out. But since I have this app, we have gained not only the app but also a very helpful, and brilliant technical support. Dennis would even help sorting out problems not directly connected to this app, for a small fee. He responds very fast and even during hours you would think he would be sleeping.

ITS Technologies
United Kingdom
Over 2 years using the app
July 9, 2018

For people with hundreds of items in their product feed, this app is worth it. Customer service was on point. They followed up with me really quickly: answering questions about the product and helping me walk through the problem when their suggested solutions didn't work until one solution did help me make progress. They even went so far as to provide command line tips, which not only helped me solve the problem at hand, but helped me complete the next 5 tasks I had after my initial issue. It was a pleasure to deal with them, and I recommend this app and their support to anyone who uses this service.

Peachandlily2
United States
3 months using the app
October 16, 2019

Every app should be this easy! Super simple to set up, with great documentation and step by step videos if you need them. I have used this app for over a year, without issue. I deleted it briefly because I thought I could do it myself, but this app makes it too easy! The best part about this app is the support! I had an issue with my product microdata, Google blamed the feed, and even though it ended up being theme related and NOTHING to do with this app, their customer service (Dennis in this case) helped me discover the root of AND solution to my problem. They even went back and checked that it was fixed! Blown away!!!

GotItHere.com
United States
6 months using the app
Edited November 7, 2022

We needed to manage our own Google Merchant Center feed. Not only will this app give you a great feed, but it gives you a jump start by intelligently setting your products up in Merchant Center. The support is amazing and the help documentation is full of useful understandable information.
If you need GTINs to bring your products to approval status, look no further. We had issues with missing GTINs and duplicate GTINs on some products. Support found us a reseller of valid GTINs at a low price for our products which then got approved in Google Merchant.
We have seen a boost in sales of those products since setting up our feed with this app. Give it a try. You will not be disappointed!

Pack Turtle
United States
5 months using the app
April 27, 2020

This app works well and helps increase our sales through Shopping. Been using it for more than a year and would recommend.

La Gent
United Kingdom
Almost 2 years using the app
July 19, 2020

I've been using Adword Robot's Google Shopping Feed on my 7 shopify stores for well over a year now. There's no mystery as to why, it's simply because It works great and the price is right! I even use it as a Pinterest catalog feed. Dennis and the other staff members are very quick to make adjustments to the feeds or answer any questions I may have. I highly recommend this app!

Bulk Party Supplies
United States
About 2 years using the app
November 22, 2017

Very impressed so far!! Just getting started and ran into an issue with the Google Merchant, talked to their support, Shopify's support, contacted my vendors. Finally, after 2 days of pulling my hair out, I decided to email AdWords Robot support and they got it fixed in 5 minutes for me! Should have gone there first :)! Much thanks and appreciation for the quick response and the help!

Ulookdivine
United States
1 day using the app
April 13, 2018

I don't know if this app fits all merchants needs, but it certainly fits ours.
Their customer service is second to none, with an incredibly fast response time and very professional and helpful answers.
We implemented the feed on one of our websites almost a year ago, and since it does exactly what we need, we're implementing it on all our other sites.
Oh, and by the way, it's the sole and only paid app we use... so to say that if we decided to use this app and not code it ourselves, it's for a good reason!

Kusakurashop
Japan
1 day using the app
June 20, 2018

Fantastic App! The representative that I have had the privilege to work with has been extremely helpful, knowledgeable, and has demonstrated on several occasions what world-class support truly looks like.

He not only has answered every question I had, but he also made me aware of other areas that would impact the performance of my feed that I was not aware of previously. That is truly valuable information to have. I do not typically come across this type of dedication and service.

It is clear that the representatives at Adwords Robot do truly care about your success, and that is refreshing in today's E-commerce environment.

Highly recommended! Thank you

Retro T Shop
United States
15 days using the app
April 26, 2020

Seems to work fine, I've been using it for several months. From what I remember I needed a little support to get it set up and customer service was fast and easy. I couldn't do without it as it would be hugely time consuming to upload/remove my products to Google Merchant Centre manually

ModernPrints.co.uk
United Kingdom
Over 1 year using the app