Single: Music, Video & Fans

Fantastic. The guys there with support have been extremely helpful. This has given our record label a presence that we could never have achieved otherwise. We're beyond happy with our use of the Single application. We look forward to a beneficial relationship into the future.

Single Music is outstanding and I am so thoroughly happy to be using them in our store. These guys know their stuff I cannot more strongly recommend them.

Single is wildly helpful in streamlining digital sales and physical reporting. Not to mention that the support really cannot be matched. Our support rep, Christy, and the whole team really, are quick to respond, efficient, and extremely knowledgable of the platform- always lending quick solutions.

Great App and great staff helped me out a lot hopefully they will add customer accounts so when a customer comes on to your website they can sign up and have their own customer page/dashboard with a friends list, their purchased history, playlist, and such I highly do recommend this app for your store!

I am approached by new livestreaming platforms daily. Single has not only saved us thousands of dollars in unnecessary fees, it also gave us full ownership of our fan data and the experience of our audience. The customer service and creativity was a breath of fresh air. I wouldn’t work with anyone else. - Nick / Dashboard Confessional

Single is a great way to report physical albums and put on a live-stream event. Thanks for all of your help with doing this.

We chose Single Music for easy integration with Soundscan reporting. The setup took less than a minute, I had friendly support on chat on a Saturday morning, and I didnt' even need the help - I literally just imported by products, set up preorder dates and was good to go. Shockingly easy and intuitive. Great UI/product dashboard as well. Highly recommended.

I posted a review like this once before, but I deleted it to give them a second chance. Unfortunately, after a year of use, this app is a JOKE! It looks like it 's being tested in production.

- First of all, the price. I have the SILVER plan. In theory, it's $49/month, but in practice, with 150 to 200 memberships, the bills fluctuate around $250-350 per month.

- Live streaming is an absolute joke, you have to use a third-party app, and 7/10 times the live stream will disconnect.

- Adding videos and organizing them into collections. Here, you only have hashtags at your disposal, which you have to add manually under each video. If you want to create, for example, a training week, it requires combining tags in a dozen or so files.

- Translation: some things are translated automatically, some are not. There is no way to change this.

- Subscription price for the users. This is the biggest downside of this platform; once the price is set, it cannot be changed. You can only use discount codes, but they only work for NEW users. There is no way to compensate old users.

I am glad that I will soon be migrating to another platform, because apart from the high cost of service, this one also costs a lot of nerves.

Great idea but there are so many bugs which makes this app really hard to use. For example, when you make a post about a video chosen from your library, the correct video plays on the "video tab" but on the "post tab" it plays a totally different video.
There are many more small bugs which makes it hard to use.

I am thrilled with the Single app, especially the customer support, which is important. The app is excellent, but as with every solution, some small things could be improved. But the Single-team are fast to reply. Not only fast, they fix things and help you out when it is needed. They listen to suggestions and actually do something about it.

The Single app has been working very well for me since the release of my video rental platform. I recommend them highly!