Singulary ‑ Merge Customers
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In base alla valutazione
This is an app that is quietly helping us make much better business decisions!
We are hiring someone to do some analytics work for us on measuring new customer acquisition and retention rate. If someone had asked me how many duplicate customers we had on our file i would guessed maybe 500. I was off by a factor of 10! Getting an accurate count of your customers - new and repeat is CRITICAL for understanding the health of your business.
Singulary has been an amazing partner in the few days that we've been using them so far. Guille has answered so many of my questions and helped me through some confusing parts of our customer file. He has been with me during the onboarding process from the start and been extremely helpful.
Bonus: This app not only helps with merges, it also helps you generally clean up your customer file (standardizing address & name capitalization, correcting gmial.com to gmail.com, etc.) all with one click bulk updates. We've also been able to easily spot thousands of bots that use the same name and address and delete them with a few clicks.
Their notification feature is also going to be great - a weekly digest of likely duplicates we can fix and keep on top of.
A+
Thank you — the "off by a factor of 10" part is what almost nobody sees coming, and it's the whole reason we built Singulary: duplicates inflate your new-customer count and deflate your repeat rate, because the same person keeps arriving as a stranger.
Great to hear the cleanup tools and bot-spotting are landing too. We are here for anything else you need!
If you have a large customer base which over the years has become duplicated with customers changing emails, misspelling emails or capitalizing names Singulary fixes these in the blink of an eye and then continues to monitor your base to see everything remains synced. An excellent app which has saved me massive time and is worth every cent that is worth. Can't recommend highly enough
Thank you so much for this — reviews like yours genuinely make our day! 🙏 Since launch we’ve helped merchants clean up over 96,000 duplicate customer profiles and run 570+ scans, and we’re now adding roughly 10-15 new stores a week. Really glad Singulary is saving you time and keeping your customer base in sync — that’s exactly what we built it for. Appreciate you taking the time to write this!
Very useful and easy-to-use app! Exactly what we need, and the support service is super responsive!
Thanks a lot for the 5 stars! Happy to hear the app and support are working well for you. We're always here if you need anything.
Great app as I have literally 1000's of these issues as I am a boutique. they fixed issues I did not even know I needed
Thank you for the 5 stars! "Fixed issues I did not even know I needed" is exactly what Data Health is for — misspelled email domains, ALL CAPS names and addresses, malformed ZIP codes, missing states. Across all our merchants we've now merged 96,000+ duplicate pairs and applied nearly 130,000 data quality fixes. If there's an issue we're not catching yet, let us know — we're adding new checks regularly.
Very simple to use and effective app. We stugguled with duplicate profiles from a very long time and this helped us in merging all the profiles with just one click.
Thank you so much for your kind words! We're delighted to hear that Singulary made it easy to clean up your duplicate profiles after such a long-standing challenge. Knowing that you were able to merge everything with just one click is exactly the experience we aim to provide. Thanks again for your support, and please don't hesitate to reach out if you have any suggestions or need any help in the future!
We've just begun working with this app, and all suggestions have been implemented or clarified immediately! I love how responsive and helpful the team has been and look forward to seeing how much more this app can possibly improve. It's saving me a ton of time and resources!
Thank you for the kind words! Glad it's saving you time. Lots of new features on the way.
Best app for de-duping your store customers. Managed to remove over 1k duplicated contacts in just 1 day, a process which would have taken days if not weeks using spreadsheet and Shopify's inbuilt merge tool. Requested additional functionality to de-dupe multiple contacts at same domain and development team had added functionality in less than an hour. Clean interface, powerful and incredible customer service...what's not to like :-)
Really appreciate you taking the time to share this. It’s great to hear the app made such a big difference for you. It was also great working on your feature request — feedback like yours helps us keep improving. Thanks again for your support!
This app is getter better and better each day! The developer really cares about constantly improving and making a superior product to any other tool like this on the app store. I can't be happier with how responsive they have been and how the tool has evolved and changed to meet our needs. I'll be looking specifically for them when choosing future apps as well - they seem to be on a path to major success! Cheers, Lichtenfelt's Team in SC, USA
Thanks so much for this—honestly, it means a lot to us.
We’re really glad to hear the app is delivering value and evolving in a way that fits your needs—that’s exactly what we’re aiming for. Feedback like yours is what pushes us to keep improving every day.
We truly appreciate your support 🚀
We are friends of the developer and helped beta test the app. That said, it's genuinely useful! We had duplicate customers we didn't know about, and the app found and helped us merge several of them quickly. The matching is solid and the merge process is simple. Definitely worth trying if you have messy customer data.
Hidden Gem. Love this.
Thank you so much! We're now processing over 5,000 merges daily and growing fast, so knowing Singulary is making a real difference means a lot.
