Reviews (243)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, merchant- and customer-friendly subscription platform that boosts retention and revenue. They highlight a clean portal, passwordless login, and advanced cancel flows that cut support tickets and churn while lifting MRR. Many report smooth migrations from other tools, strong Shopify and ESP integrations, robust analytics, and fast feature development. Support is frequently praised as “white glove,” strategic, and highly responsive.

July 13, 2023

Developer here. I dislike most apps but, WOW, Skio is incredible.

Our company has been using Skio for about 2 months now and are very happy with the results.

A few highlights:
1. The migration from Recharge to Skio was very smooth. I was expecting it to be a big headache, but Skio’s team handled 99% of the process for us. We had all kinds of custom code set up on our site. Instead of just slapping their app on top of our site and potentially breaking something, Skio’s developers took the time to read our code and make the modifications needed so that everything worked right off the bat.
2. Their customer service is top notch too. We were having an issue with subscriber numbers dropping. I emailed Skio and got a reply in under 5 minutes. They immediately had 2 team members working on the problem, giving us specific personalized ideas on how to improve our subscription program. Since then we’ve been seeing about a 40-50% increase in subscriber numbers.
3. Our subscriber numbers are climbing MUCH faster than with Recharge and we haven’t even begun to tap into some of the cool features that Skio offers (like their Surprise & Delight feature)

Earth Fed Muscle
United States
3 months using the app
Skio replied August 25, 2023

Thank you so much for the thorough and honest review Earth Fed Muscle! Happy to hear you are so happy with the results! We're thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

March 31, 2026

Skio support is so helpful, always happy to assist with any issue we’ve been having. Our Success Manager Elliot kept us updated with new features that could improve our services and shared tips that could bring more sales and nurture our existing customers. The system is also easy to operate and very functional.

Inessa
United Kingdom
Almost 4 years using the app
March 30, 2026

We have had a great experience using Skio so far, and our Customer Success Manager Elliot is great to work with. Highly recommend this platform!

Surreal UK
United Kingdom
Over 2 years using the app
February 19, 2026

I have to say great experience so far with Skio. Elliot is a beast and really looks into your business and helps with giving tips. The software is great but the help from the account manager is what really makes the difference. Thanks Elliot! let's make it a great year together.

Bloomin
United States
7 months using the app
November 21, 2025

Skio has exceeded expectations in a big way. super helpful customer service and super simple/clean transition for our migrations subscription and loyalty migrations

Gorilla Mind
United States
10 months using the app
November 3, 2025

SKIO has been beyond amazing, we are so impressed with the level of attention and service our account manager D'Tanga provides (the best!) migration was simple. We have some unique requests of skio at times but they always do their best to find quick solutions for us

DYPER
United States
10 months using the app
September 29, 2025

Great service, team, and product. We've been with SKIO ever since we launched subscriptions and are thrilled with the decision we made.

GHOST
United States
About 3 years using the app
September 25, 2025

We’ve had such a great experience working with SKIO. They’ve made managing our subscription program effortless from strategy through to execution. Sandro has been so helpful in our strategy sessions helping us to grow and optimise performance. The Migration team is excellent they were so helpful through the whole process.

JSHealth Vitamins Aus
Australia
9 months using the app
March 17, 2025

Simply the best subscription app on Shopify. Great support team and easy onboarding process for my new business.

Plus, so many great features built in to keep customers coming back for longer.

Ozzi
United States
About 2 months using the app
February 5, 2025

We've just onboarded Skio and the process has been seamless. The team has been very responsive and gone above and beyond to help us get set up! Thank you.

Joonbyrd
United Kingdom
About 1 month using the app