Reviews (64)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
February 11, 2022

In just over a year we have increased our businesses revenue by over 50% and our net profit by a further 17%
SKULabs is a intuitive, powerful ERP tool that doesn't cost an ERP sized fortune.
My entire team utilise SKULabs from varying levels and departments and it is fantastic.
The support is always quick and friendly.

CANTEROS.nz
New Zealand
About 1 year using the app
April 19, 2023

Game Changer, This app is streamlining order fulfilment and finished good inventory management. The SKULabs team is very quick to respond with questions and helps navigate the system.

Fontana Candle Co
United States
2 months using the app
August 8, 2017

We use SKU labs every day - it works great for our business and they are quick to help with issues. There are definitely some features that they need to improve on such as the way there kits are structured and that you can't see if a product was barcode scanned. We continue to give them feature ideas and hope to see them developed in the future but it is great for our needs right now.

Siccups
United States
About 1 year using the app
March 2, 2016

Great customer support, fantastic and easy way of integration between these two platforms and other platforms as well.
Such a great value app with very low cost.
Thank you

Kings Of Past
Canada
May 7, 2020

This is quite simply one of the best and most extensive inventory management systems available for Shopify. It has significantly reduced our picking/fulfillment times and thus increased our efficiency, it has reduced our postage costs, and it is incredibly simple to use despite its powerful features. Not to mention, Brent and the entire support team are very responsive and always helpful in answering any questions our business has. Worth every penny.

Car Supplies Warehouse
United States
2 months using the app
April 21, 2022

I've used SKULabs for 2 business operations, and I have nothing to complain about. In both businesses, I started with all possible options on the market, Skuvault, shihero, to name a few, and then actually use each and every app to see which one works the best. SKUlabs won both times. It's a good balance of functionality, affordability, and customer support. The service I got from the team is superb, they really care about the customer and the product. All in all, highly recommended!

KactusBio
United States
About 2 months using the app
February 10, 2022

This app has been a great fit for our businesses, and we haven't had any issues with it like we have others. Highly recommend!

justvial
Canada
About 4 years using the app
December 4, 2023

We've been using Skulabs for almost 17 months now and we're really happy that we found them. It has a lot of features that we want and really easy to use. We was with BigCommerce at first then moved to Shopify and with every platform, it runs smoothly, no problem at all. When it comes to support, the team is the best. Alex, AJ, Mat, Brad ... anyone of them is very knowledgable and easy to deal with. They usually reponse within 30 mins and sometimes offered to call to help resolving the problems quick. We can't ask for more! Will definitely stay with Skulabs as long as we can.

Rotorquest Inc.
Canada
6 months using the app
May 5, 2016

I have a brick and mortar model train museum. We run trains for our guests. Two years ago we decided to start selling trains to pay for it. I installed Quickbooks desktop and Quickbooks POS. Later we built an eCommerce website using Prestashop. We sold something every now and then, and it was no problem. Then the business grew. And grew. We were having problems. Where was the inventory? What had we ordered? It took lots of steps in multiple systems to sell and ship stuff. Oh yea, we were on eBay too. They get really cranky if you sell something you don't have.

We installed Shopify and linked it to Quickbooks. We moved to Shopify POS. Then we found and installed SKUlabs and it made our fulfillment processes much easier and much more organized. We use it for issuing POs; updating inventory; managing fulfillment and for keeping track of preorders. We have a lot of preorders.

They have been terrific to work with. I've had lots of questions and I have needed lots of help, like setting up the printing of my price tags. Their customer service has been very good. I moved Quickbooks to online so as they develop those interfaces, I am looking forward to that integration, so that's not done yet. I'm still learning QBO.

Here's a summary of how the business process works. When a new product catalog is released I import the products into both Shopify and QBO. Shopify loads SKUlabs. I collect online preorders from customers in Shopify and they flow to SKUlabs and I issue POs from there. When I receive the products from the vendor in SKUlabs, it updates Shopify. I load the vendors bill in QBO for payment. I send invoices in Shopify. As they're paid, the transaction comes back into SKUlabs for shipping and off to QBO to be recognized.

For in stock purchases, Shopify sends it to both systems for shipment and recognition. In SKUlabs managing the orders are very easy. I use their tagging system to Seperate orders from preorders, holds, etc. I add notes to orders. I moved the shipping to them from Shippo and bought a scale. No problem.

This isn't fully automated yet. I still need to do more with the platform. But we are off to a good start. These guys have been terrific. My wife and I both have full time jobs, this is a part time thing for us, but sales have really climbed. These guys have helped us a lot.

Mrmuffinstrains
United States
14 days using the app
September 19, 2017

I'm so happy we found this app for our Candle, Bath & Body online store. It was hard trying to find a app that could both help speed up processing our orders for shipment as well as manage/track inventory all while being cost effective. I really didn't want to have to use one app for shipping and another app for inventory management. It's great just having one that does both and syncs with our Shopify store.

Also the support team at SKULabs is so helpful especially as our store has scaled and grown, they've been able to help us develop work flows to handle the growth of our company has had with more orders and handling a larger inventory.

Scented Treasures Usa
United States
3 months using the app