Sky Pilot ‑ Digital Downloads
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (427)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.
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Not happy overall, the adding of files is great and easy but the emails go to customer's spam.
Thank you for sharing your feedback; we're happy to hear that adding files is working well for you!
While spam filters are controlled by the customer's email provider, we can definitely help you and your customers mitigate this. We previously sent you an email to assist, but haven't heard back yet.
Please reach back out so we can help! To ensure your emails reach the inbox, we'll even enable our White Label Email feature for free so you can send emails from your own domain. Reply to our support message or hit us up in chat anytime so we can get this sorted for you.
Best,
The Shop Circle Team
You need a tutorial video. I am not available for the times for onboarding call
Hey there,
Thank you for your feedback.
Yesterday, we sent you an email to arrange an alternative time for your onboarding call. As noted on our website, if the available slots don’t work for you, you can always reach out to us via email and we’ll be happy to set up a time that fits your schedule.
We’d love the opportunity to make this a better experience for you and hopefully earn a 5-star rating—please don’t hesitate to get in touch so we can help!
Best,
Shop Circle Team
Hello there,
Thank you for your feedback.
We’re sorry to hear you had trouble with our app and that our support didn’t meet your expectations.
We did reach out privately via email to offer further assistance but didn’t hear back from you.
If you’re still experiencing issues, we’d be happy to help resolve them—please feel free to reply to our email or reach out again at any time.
Thank you,
The Shop Circle Team
