SMART Checkout Rules & Upsells

Exceptional Customer Support – Mira and the Team Go Above and Beyond!

I consider myself a very demanding customer, especially when it comes to technical solutions. I pay close attention to details, ask very specific questions, and expect applications to function exactly as intended. I understand the technical side of what I'm asking for, so my expectations are naturally high.

My experience with Smart Checkout Rules has been nothing short of exceptional.

I've worked with multiple members of their support team, and every interaction has been professional, responsive, and genuinely helpful. However, I want to give special recognition to Mira, who has demonstrated an extraordinary level of patience, technical knowledge, attention to detail, and commitment to getting things right.

Our checkout requirements are far from simple. We've needed multiple configurations, conditional display rules, specific checkout behaviors, and solutions for different cart combinations. Every detail matters, and as new challenges arise, Mira and the team consistently adapt, troubleshoot, and find solutions rather than simply providing generic answers.

What impresses me most is their ability to listen carefully, understand complex requirements, ask the right questions, and make adjustments quickly without losing sight of the overall objective. They don't just provide technical support; they genuinely work alongside you to make sure the application meets your business needs.

In today's world, finding this level of customer service is increasingly rare. Their responsiveness, reliability, professionalism, and willingness to go above and beyond have truly exceeded my expectations.

Mira, thank you for your outstanding dedication and exceptional service. And to the entire Smart Checkout Rules team, you've built something equally important as a great application: a support system customers can genuinely depend on.

Five stars, without hesitation. Highly recommended!

Very helpful for working around bulk order rules. Now I do not have to separate the same product between retail pricing and bulk pricing. The customer support is also FANTASTIC. They can do the bulk of the work for you- saves SO much time.

Great app and excellent support! I needed a very specific checkout rule involving Shopify Store Credit and discount codes. The support team understood exactly what I needed, fixed the configuration for me, and explained what was changed. Everything is working perfectly now. Fast, helpful and very professional support. Highly recommended!

Très facile d'utilisation, on peut tout personnaliser (options de livraison, options de paiement etc.) en fonction de beaucoup de critères : tag du client, ville/pays du client, montant du panier, nom de la réduction, ect. L'équipe est d'une grande aide et très à l'écoute.

Excellent app with great support!

SMART Checkout Rules has been extremely useful for our Shopify store. It gives us much more control over checkout rules, payment methods, shipping options, and discount conditions without needing complicated coding.

What I appreciate the most is the flexibility of the app and the support team. Whenever we had a specific requirement or faced an issue while setting up a rule, the support team was quick to understand the requirement and help us find the right solution.

The app is easy to use, reliable, and has many useful features beyond the basic checkout rules. The support is also excellent, which makes a big difference when running an ecommerce store.

Highly recommended for Shopify merchants who want better control over their checkout experience.

Amazing app and outstanding customer support! This app works perfectly on the new Shopify Checkout Extensibility. I needed a specific rule to hide the Cash on Delivery option for certain shipping methods, and it completely solved my problem for free. Special thanks to Mira from the support team, who was incredibly fast, helpful, and fixed my configuration in minutes. Highly recommended!

SMART Checkout Rules has been incredibly helpful for our B2B checkout setup. We needed different payment and shipping options for sample-only, parts-only, and mixed carts, and the rules made it possible to show the right option in each case. The support was clear, fast, and helped us get everything configured correctly.

This is the first Shopify App review I have made because the support team is REALLY amazing! I had an issue creating a unique discount and I got to chat with real humans (big plus) and they helped with through every step with troubleshooting and getting a solution for me. They even helped teach me along the way so that I would be able to do it with ease in the future.
This is the first Shopify app i have used where I received customer support this great!

Excellent app and very easy to set up. We needed to hide Cash on Delivery for selected GCC countries while keeping COD available for UAE customers. The country-based payment rule worked exactly as expected and we tested it successfully at checkout.

This solved a real problem for our store and saved us from receiving risky COD orders from international customers. The setup was simple, the rule worked immediately, and the app does exactly what it promises.

Highly recommended for Shopify stores that need more control over payment methods by country or region. Great job to the team!

The app works exactly as advertised! I was having some challenges at first, but I think it was just Shopify taking about 24 hours to apply the app's functionality to our website. I reached out to this apps technical support and they were super fast to respond and helped me. Very good experience!