SMART Shipping Rates & Rules

SMART Shipping Rates & Rules

Reviews (482)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for advanced, flexible shipping setups beyond Shopify’s native tools, including postcode-based zones, product- and collection-specific rules, and different B2B vs retail structures. Many use it for complex multi-zone, multi-country plans, seasonal rates, and free shipping on selected items. It’s described as intuitive, reliable, and a game-changer, with fast, hands-on support and strong value on both free and paid plans.

July 30, 2026

Great app that works well. Support team are very helpful in setting up complex shipping calculations.

Carwyn Cellars
Australia
10 days using the app
July 30, 2026

What a great experience with the help I received setting the shipping rates up for my company. The person helping was very patient with me, explained themselves and their questions very well. They worked with me for over an hour to get it sorted on the online chat. #

Best service I have received from a chat ... ever

The shipping is working perfectly for us now, Thanks.

Nicky .. TUFFMATE

TUFFMATE
United Kingdom
About 2 hours using the app
July 29, 2026

Online help was really good and helpful, got the program sorted out exactly as we needed and have updated our shipping terms to suit us perfectly. Highly recommend!

Peel & Squeak Transfers
United Kingdom
About 11 hours using the app
July 28, 2026

Great app that does as promised. Support team is very responsive and extremely helpful,

Benjamin & Maxwell
United States
4 months using the app
July 28, 2026

We have a fairly unique set of shipping circumstances that we needed built into our cart. I reached out via chat, got Reymar and he was incredibly helpful! He walked me through what we could or couldn't do with their app and when we were ready, he set up the rules for us! Top notch support!

Service Lighting
United States
About 2 hours using the app
July 27, 2026

Developer helped me figure out how to easily edit shipping selections for my B2B customers. Thank you!

Benzie Design
United States
About 4 hours using the app
July 26, 2026

Had a small issue and the live help fixed it in less than 30 seconds. Even answered my question about what I did wrong. Great!

The Curious Crow Company
United States
About 1 hour using the app
July 26, 2026

Jason was great helping out with setting up some delivery customization .
It didn't take too long for him to set things up the way I wanted . Great customer support !

The Leafy Brand
Australia
2 months using the app
June 10, 2026

Excellent service from this developer! I've had a couple of issues that were extremely quickly identified and resolved. The speed of help available on the chat function is superb. Also the app itself is extremely easy to set up and navigate. Nothing complicated about this unlike the previous app I was using for setting up different shipping rates for different kinds of products and was pretty expensive for what I needed it to do. I highly recommend this app!

Imperial Pets
United Kingdom
About 1 month using the app
June 9, 2026

I was not sure how to use the app- but used the chat support (Reymar) and within minutes had all of my questions answered and website set up just how I wanted it! I have wanted to find a way to offer zoned pricing and hide shipping options for certain products and this did just that! Excellent!

The Harvest Barn
United States
About 2 hours using the app