SMART Shipping Rates & Rules
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (482)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for advanced, flexible shipping setups beyond Shopify’s native tools, including postcode-based zones, product- and collection-specific rules, and different B2B vs retail structures. Many use it for complex multi-zone, multi-country plans, seasonal rates, and free shipping on selected items. It’s described as intuitive, reliable, and a game-changer, with fast, hands-on support and strong value on both free and paid plans.
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Service client au top !
Very fast and super helpful support. Thanks to Mira
Customer service has been amazing!
Fantastic app, great service when you need help. I highly recommend using the app. 5 stars!
So far so good! Works exactly how I need it to, and customer service help me set up the whole thing, making setup a breeze!
Works absolutely brilliant
Overly complicated, does not automatically integrate with Shopify, been in a support chat for hours and still got no where.
Hey Lockinex Staff👋
I'm the founder. I read your review the day it came in, and the part that stuck with me was the hours you spent in our support chat without getting anywhere. However complicated a setup is, that should never happen, and that one's fully on us. I'm sorry 😔
It wasn't just words, by the way. Because of your feedback there's now a dedicated "Delivery profiles" tab in the app, so the exact thing our chat overcomplicated is a couple of clicks now, and I'm reworking the other confusing corners one by one.
I also emailed you personally a while back but I suspect it never reached you, maybe it went to spam. If you're still around, write to me directly and I'll do your whole setup with you myself, however long it takes. After three hours in a chat, it's honestly the least I can do 🙂
Either way, thanks for the honest write-up. It genuinely changed how the app works.
so far this app has been fantastic and the customer service wonderful
fantastic support
Great customisation that has allowed to have specific shipping rates based on post codes that other apps didn't support easily
Much appreciated!
