SMART Shipping Rates & Rules

SMART Shipping Rates & Rules

Reviews (485)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for advanced, flexible shipping setups beyond Shopify’s native tools, including postcode-based zones, product- and collection-specific rules, and different B2B vs retail structures. Many use it for complex multi-zone, multi-country plans, seasonal rates, and free shipping on selected items. It’s described as intuitive, reliable, and a game-changer, with fast, hands-on support and strong value on both free and paid plans.

July 30, 2025

This app helped me perfectly with my problem and thanks also to the support team (in my case Jason who always answered me very quickly) I managed to get the result I expected.

Facco Fashion
Italy
5 days using the app
July 23, 2025

Resuelve un problema especifico que tenia con envios de ciertos productos a ciertos mercados etc.

MotlerHops
France
5 months using the app
July 13, 2025

It does exactly what I needed without making it complicated. I simply needed to hide a specific shipping option once a specific product was in the cart, and this was super easy to do!

Gunii Products
Germany
9 minutes using the app
June 26, 2025

This app has exactly what I needed - full integration with Shopify's existing system of shipping rates, but with increased customization and capacity for conditional logic. Excellent, speedy support team. Definitely recommend!

Potekglass
United States
About 1 hour using the app
June 6, 2025

Great app for managing shipping rates such as postcodes! Best of all, this works with Shopify Basic Plan and without Shopify carrier-calculated shipping (CCS) enabled. Thank you!

Timeless Trinkets NZ
New Zealand
22 minutes using the app
February 26, 2025

exactly what i needed to manage wholesale vs retail shipping rates

Oak & Sage
United States
14 minutes using the app
February 14, 2025

So i signed up because i was having issues with my existing shipping rates and Mateusz came to the rescue and went above and beyond to assist me. I highly recommend this service, they really go out of their way to assist you.
Thank you so much!!

ASHISHA
South Africa
About 1 hour using the app
September 26, 2024

After installing and then uninstalling 2 of the free apps of this Developer(s) I have started to recieve all kind of weird emails mostly focused on spam and fraud. I am normally a very careful person due to my background in security/IT. And yes I know there is nothing for free but apparently we all do mistakes. Since I did not share my information anywhere else I am almost certain this is the point of leakage. They do have good apps though. And their privacy declaration is prepared like they are making fun of us. Smart and funny people! :)

Kidsmondo
Netherlands
About 14 hours using the app
SMART Shipping Rates replied September 27, 2024

I've sent this message to your email, but incase it didn't reach you, please contact me at support@etradepartner.io

I’m reaching out as I saw you left two one-star reviews on our apps.

I know receiving fraud in your email might not be ideal as I receive a lot of it myself due to my email being public.

However, I can assure you that we have not shared your personal information with anyone. I am a single developer working on multiple apps just trying to get my brand out there by making my apps free of charge.

I’m not sure if I’m reaching out to the email that the fraud is concerning. If it is, fraudulent crawlers often index shopify stores on the internet and spam their email with junk. I’ve experienced this myself as I used to do ecommerce myself before.

The reviews you left are really hurting my business, however I don’t want to ask you to change your opinion right now since if I were in your position, I would likely also have this suspicion. I want you to be fully sure it isn’t me who's responsible for this.

Please send me images of the fraud you’ve been receiving and I’ll try my best to help you with this. I’ve noticed you also have a lot of other apps installed so they could be responsible for this. We can work together to get the bottom of this.

My top priority is merchant satisfaction and you can be sure I won’t leave you hanging on this!

Please respond to this email and I’ll be sure to assist.

All the best,
Mateusz
E-TRADE PARTNER (Founder)

January 20, 2026

Werkt tot nu toe goed. Het aanmaken van de opties wel wat lastig i.v.m. uitzonderingen e.d. maar ik werd steeds snel geholpen via de mail.

Lasas&Loekov
Netherlands
4 days using the app
January 20, 2026

We use this app to hide/enable shipping rates for different customer groups based on tags and it works great. It's comparatively easy to set up (we tried a couple other apps as well) and if an issue arises the customer service responds quickly and works efficently.

Sakiba
Austria
8 months using the app