SMART Shipping Rates & Rules

SMART Shipping Rates & Rules

Reviews (482)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for complex, rule‑based shipping setups that Shopify can’t handle natively. They use it for product‑ and collection‑specific free shipping, postcode‑based zones, B2B vs retail rules, and weight, value, and item‑based rates, plus local delivery and pickup. Many highlight smooth integration, strong value for cost, reliable performance, and exceptional support that quickly helps configure, customize, and test advanced shipping logic.

October 19, 2025

Simple and efficient, customer service does its job right !

TRANSFORVERSE.EU
France
6 minutes using the app
October 6, 2025

Cool app. Help us a lot

TTgloves
Slovakia
1 day using the app
August 8, 2026

It is advantageous to be assured that smart shipping rates can assist dropshipping. This app is AI assisted to answer important questions even if you were shipping from your business or a remote location. I am satisfied and confident using the SMART AI Shipping Assistance.

Detique Collections
United States
23 minutes using the app
August 10, 2026

Atención excelente y personalizada

SoyFlorista
Spain
17 minutes using the app
July 16, 2026

Great support!

CyclingUp
Switzerland
11 minutes using the app
May 31, 2026

The app doesn't work unless you are on a Growth package with Shopify. In fact, a waste of time if you are on a basic plan. pretty annoying that it says it can target postcodes but doesn't.

TotalDoggo
Australia
26 minutes using the app
SMART Shipping Rates replied July 17, 2026

Hey TotalDoggo 👋

Just saw this and honestly, fair frustration. You're right that Shopify locks some of the features we rely on behind their higher plans, and if that wasn't obvious before you installed, that's on us for not flagging it clearly enough up front. I'm sorry you lost time on it 😔

I'm the founder, we're a small team, and reviews like this are genuinely useful even when they sting a bit, so thank you for spelling out what went wrong.

If you're open to it, please send me an email and I'll personally look at your setup. Depending on what you're trying to do with postcode targeting there may be a way to get you there on your current plan, and if there truly isn't, I'll tell you straight instead of wasting more of your time. Either way I'd rather you leave with a clear answer than a bad taste 🙂

Hope to hear from you!

April 22, 2026

Very easy to setup and use. Reymar's customer support was also so quick and helpful.

Long Hill Wagyu
United States
44 minutes using the app
April 24, 2026

Just downloaded and added to our shop, great customer service, Reymar helped set everything up and made it super easy!

MRM Racing Wheels
United States
30 minutes using the app
January 2, 2026

Great service

My Store
United States
About 1 hour using the app
July 25, 2024

Amazing

Relm's Beauty Wholesale
United States
2 minutes using the app