Reviews (452)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes product pages cleaner and more professional by organizing long descriptions into tabs (e.g., description, shipping, returns, reviews, size charts, variant‑specific info). They like the flexible setup with shared tabs by collection/vendor/tag plus product‑specific tabs. Setup is described as easy, mobile performance strong, and support very fast and helpful with theme conflicts, integrations, and customizations.

January 16, 2025

Hi Team, I love the app but I have a major bug I am trying to contact you about. the smartTabs admin is no longer loading in shopify, on both my stores after your most recent update. the app is still working on the front end website, but I can not make any changes or even contact you through the shopify admin --> smart tabs app backend because nothing loads.

Please help!!

P.S Please also add you contact email on this product listing! haha

gathera
Australia
Over 2 years using the app
TK Digital replied January 20, 2025

Hi there,

Thanks for your feedback. We've tried to contact you and sent our responses to you from support@tkdigital.dev, but it seems they didn't reach you.

Please, reach us via email: support@tkdigital.dev
We'll do our best to assist you as soon as possible.

Best regards,
The TK Digital team.

November 18, 2024

Love this App, we've been using it for a few years now and it adds so much more flexibility to our products listings. Support is also very helpful. Thoroughly recommend!

HAYPIGS
United Kingdom
Over 3 years using the app
TK Digital replied November 19, 2024

Hi,

Thanks for your awesome review! We highly appreciate it!

Should you need further assistance - just contact our 24/7 support team. We are always here to help!

Best regards,
The TK Digital team.

November 13, 2024

I have been using this app for a few years now and I find it really good. What's good about it is that I can communicate a lot of different information on the product pages without it being overwhelming in terms of too much text.
I have the first tab for the description, another tab for delivery info, another for the reviews and another for gift giving. I am able to update the delivery info at different times of year ie. at Christmas all in one place and the switch the tabs that are displayed and switch them back again. We can put different tabs on different products.
There can be issues, as with all things techy but I have found that the team gets back to me super quick - within the hour, to acknowledge the issue and then works to resolve it.
I would whole heartedly recommend this app

amanda coleman jewellery
United Kingdom
Over 3 years using the app
TK Digital replied November 15, 2024

Hi,

Thank you so much for the awesome feedback! It's great to know that our product solves numerous aspects of your business and makes your work more smooth and comfortable.

If you have any ideas about how we could improve the SmartTabs or if you encounter any difficulties and need assistance, just contact our 24/7 support team. We are always nearby to help.

Best regards,
The TK Digital team.

October 4, 2023

I've had this app for a number of years and it has been great for my website. I never had any issues until recently I noticed my product descriptions weren't showing on my product pages which is what I use the app for. I reached out to support and they responded immediately. They found the issue wasn't with their app but with leftover code from another app I had uninstalled. They removed the bit of code that was causing the issue and fixed the problem within 25 minutes of my initial email reporting the problem. Amazing customer service!! I was so stressed and panicking and they saved my day! It's obvious they care immensely for their customers. Can't recommend them enough!

The Lovely Rose Apothecary
United States
Over 4 years using the app
March 17, 2026

I had an amazing and professional experience with FOLDER help centre. Fast, clear, professional and huge know how. They understood my needs very clearly. Communication was smooth and solutions found. Can only recommend this app.

TrèsTilda
Italy
3 days using the app
TK Digital replied March 24, 2026

Hi,
Thank you so much for the great feedback! Highly appreciate it!

Should you need additional help or have any questions, just contact our 24/7 support team. We'll do our best to assist you ASAP.

Best regards,
TK Digital team

February 3, 2026

This app is very helpful to our store to keep all the information of each product organized. The support team is EXCELLENT and quick to respond.

The Wood Reserve
United States
Over 2 years using the app
TK Digital replied February 4, 2026

Hi,

Amazing, thank you for the great feedback and kind words! It was apleeasure to assist you.

If you have additional questions, please just contact our 24/7 support team, and we'll do our best to help you as soon as possible

Best regards,
TK Digital team.

July 21, 2025

Their team is very responsive and great with problem solving to fit your company's unique needs.

Diabetes Education Services
United States
About 1 year using the app
TK Digital replied July 21, 2025

Hi,

Thank you so much for the great feedback, we highly appreciate it!
It was a pleasure to assist you.

Should you need additional help or have any questions, you can always rely on us. Just contact our 24/7 support team - we are always nearby to help as soon as possible.

Best regards,
The TK Digital team!

May 22, 2025

The support team is very fast and helpful. I don't know how to properly insert images into the tabs & i reach out to them each time with the images and they complete the task so fast. would definitely recommend them to anyone who is considering this app

Cleo Centric
United States
Almost 2 years using the app
TK Digital replied May 26, 2025

Hi,

Thank you so much for the great feedback and warm words about our support! We highly appreciate it!

Should you need further help ot have additional questions, feel free to contact our 24/7 support team. We are always nearby to assist you as soon as possible.

Best regards,
The TK Digital team.

Edited January 2, 2026

Fantastic and easy to use App! I set everything up but need a customization done to the tabs and within minutes I got a reply and did exactly what I asked. Thank you and highly recommend.

DMEsuperstore
United States
About 1 year using the app
TK Digital replied February 11, 2025

Hi,

Thank you so much for the awesome feedback and recommendation! This is truly very important for our team, and we appreciate it.

It was a pleasure assisting you. If you have additional questions, feel free to contact our 24/7 support team. We are always here to help.

Warm regards,
The TK Digital team.

September 11, 2024

LOVE this app! And customer service is fast fast! and so helpful!! Easy peasy! Finally an app that does what it says without wasting my valuable time and makes my site look so nice!

Chris Thompson Bags
United States
6 days using the app
TK Digital replied September 13, 2024

Hi,

Thank you for an awesome review! We highly appreciate it!

Should you need additional help, please contact our 24/7 support team! We are always here to assist.

Best regards,
The TK Digital team.