SmartBot: Leading AI Chatbot
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Reviews (459)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as quick to set up with seamless Shopify integration. It saves hours by automating repetitive questions, guiding shoppers to the right products, and supporting complex purchases 24/7. Many report higher conversions from its product recommendations. Merchants like its natural, professional responses, strong customization, and clean interface. The free plan with unlimited chats and responsive, friendly support are frequently praised.
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Gutes Tool mit Multi Language. Support ist ebenfalls responsiv.
This app is absolutely seamless in terms onboarding and automatically learns all pages, policies, FAQs and products etc on your store whereas other apps may take longer to teach it and create FAQs etc or even 'workflows' and a lot more setup time. I've only been using it for 3-4 days but I haven't seen any customers interact with it yet at all and I have fairly decent daily traffic. And no measureable benefit and I've got it turned on on all pages on my store.
And for me increasing conversions, upsells plus providing a customer contact point for issues would be the main objectives and I'm seeing nothing from that yet but maybe too early to tell
Dear Rover Rituals, thank you for choosing our service! We appreciate your detailed feedback and understand your concerns. We’ll continue working to help improve customer interaction and conversions.
so fair its going good easy to navigate and easy to strat as promised and relalh good for strating form nothing
SmartBot saves us a lot of time answering questions personally. It recommends products based on what we've trained it to recommend, including providing product links.
We need to train it a bit more as some of the answers it's given have been a bit off the mark but we'll get it right soon enough.
Dear Robot Mowers Australia,
Thank you for your feedback! We’re glad SmartBot saves you time. Your insights help us improve, and we’re here to support you! 🌟😊
Nice app I just wish they would let you pick the products the app learns rather than leaving it up to the app itself and it would be nice to have a way to remove the "SmartBot by BestChat" link and description at the bottom of the chat window.
If these two thing ever get taken care of the app would be perfect in my opinion.
Dear The Horror Dome,
Thank you for your constructive feedback! 🌟We're glad you like the app and will consider your suggestions for future improvements. Your insights are invaluable!
the product is excellent. but the support team is not active to response. i have emailed thrice but still no response from their side about few questions i asked. as i have subscribed for 300 USD plan, i was expecting a better service. atleast human support
Dear SehgalMotors.PK,
Thank you for your kind words about our product! 🌟 We appreciate your feedback regarding support and will take it seriously for future improvements.
I like the was the app converses with clients but I do think that it could use some more tweaks there have been customers that are looking for a product and it didn’t recognize that we carry the product as well as other variations.
Dear Shop Cosmic Healing,
Thank you for your positive feedback! 🌟 We’re glad you enjoy the app’s conversations. Your suggestions for improvements will be taken seriously for future updates!
Great chatbot! Only thing I would add is the ability to chat with the bot itself as an admin to update its knowledge base or quickly give it answers to questions customers ask, which it might not know.
Hello Veteran Command,
We appreciate your review! It’s wonderful to hear you’re satisfied. Thank you for your suggestion; we’ll keep it in mind for future updates! 😊
I love the Smart Bot, but I had to remove a star because of the monthly cost. Otherwise, it is an essential app to have when the need to answer customer questions about products arises.
Hi Ellima Accessories Boutique, we truly appreciate your positive feedback and creative ideas! 😊❄️ We're thrilled to hear that our tool has been valuable to your store. We'll explore adding more customization options for the Smartbot during the holiday season.
works smoothly and learns your product line instantly.
Dear Oasis Wine Cellars, thank you for choosing our service! We’re glad SmartBot works smoothly and quickly learns your products. Looking forward to supporting your success!
