Reviews (65)
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this app is very helpful, help you to save time wile getting professional resoults
We appreciate your kind words! Saving you time and ensuring professional outcomes is our priority. Glad to hear it’s working well for you!
This program I the best program I connected to my story
Wow, thank you so much! We're absolutely thrilled to hear that this program has been the best one you've connected to your story. That means the world to us! We're honored to be a part of your creative journey and we're glad that our program has been able to help you in some way. If you have any other projects or ideas you'd like to work on, please don't hesitate to reach out - we're always here to help. And if you have any feedback or suggestions on how we can improve, we're all ears!
I’ve been using Smartli for a while and so far I’m really happy with it. It makes creating product descriptions and other content much easier and saves me a lot of time. The results are pretty good, and I like that I don’t have to spend too much time writing everything from scratch. Overall, it’s been a useful tool for my store.
Thank you for the fantastic review! Your support means a lot to us and this is what keeps us going 🫶
Over all experience was great. Still exploring the application but will update this review after a month of usage.
Smartli has been a lifesaver for writing product descriptions. I input my keywords and tone, and it churns out SEO-optimized, on-brand copy in seconds. My product pages look more professional, and I spend way less time writing.
Thank you so much for sharing your experience! 💜 We’re really happy to hear that Smartli has been such a big help in creating SEO-optimized, on-brand product descriptions. It’s great to know it’s saving you time and helping your product pages look more polished and professional. If you ever need help or have suggestions, we’re always here for you! 🚀
In the advertising there is a free account, so that way you can test it, but when you load it to your store no free account and wont let you test it without choosing a plan... WATCH OUT - Still waiting on Support to answer my questions
I have reached out to you via email. Please respond so I can resolve this for you as soon as possible. Thank you!
Is working well so far. I would prefer if it could do mass write ups however but other than that it's still worth it.
So, long story short....I cancelled a trial wiithin the trial period. Was then charged an obscure amount. Emailed on three occasions demanding a refund with no reply. Contacted shopify who contacted the app developer demanding the same. They also received no reply. After this I left a negative review. It was only after this that Rochelle contacted me asking for me to remove my review promising me that if I did so I would receive a full refund. After removing the review no refund was given! Disgraceful!! They basically tried to bribe me into removing my honest review and I felt backed into a corner and took it down as I really needed to get the money back. So upon looking at my bank statement today they have gone and charged me again. I am absolutely livid!! This is shocking behaviour. I will be contacting my bank to report fraudulent activity. I am just starting up my shop and have no income from it yet and do not have really have spare cash hanging around to give away to people like this. They tried to say as I cancelled the app on the shopify storefront I would not be entitled to a refund they said it needed to be done on their website.....what on earth??? At no point was this stated anywhere and I only ever accessed the app on the shopify platform and was not even aware that they had a website. I am disgusted with this company and will be reporting them again to shopify. STEER CLEAR, no doubt they try to contact me again with more lies whilst asking me to remove my review. This time they will be ignored and this review will stay up here for all to see. Incidentally looking at reviews othet have had the same issue. So proceed at your own peril!
Hi Rebecca. Apologies for the confusion. I tried reaching out to you via email at your support email but got no response. We needed some information to process your request. Please check your email so we can resolve this for you.
-Rochelle
Just starting out. Looks like this could be exactly what I’m looking for. Very optimistic. Let’s go !
We're glad you were pleased with your experience and would appreciate any additional feedback on how we can improve our service even further. To discuss your experience in greater detail, please contact us via 24x7 live chat. - Irene
Great app I like it
Thank you for your feedback! We’re so glad you’re enjoying the app. Our goal is to make running your store as smooth and efficient as possible. If you ever have any suggestions or need support, feel free to reach out—we’re here to help! 😊
