Smile: Loyalty Program Rewards

Smile: Loyalty Program Rewards

Reviews (4,649)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this loyalty app as easy to set up, no‑code, and intuitive for staff and customers. Many report better repeat purchases and retention through points, VIP tiers, referrals, and flexible rewards like shipping discounts and collection‑specific offers. The free plan is praised as generous for small businesses. Long‑time merchants call it reliable across online and POS, with fast, friendly support that helps with complex configurations and store‑specific issues.

March 20, 2024

Dr. Jones' Naturals
United States
2 days using the app
Smile.io replied March 22, 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

March 15, 2024

Dylan's Den
United Kingdom
Over 1 year using the app
Smile.io replied March 18, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

March 15, 2024

QUA BOXES
United States
4 days using the app
Smile.io replied March 18, 2024

Thank you so much for the 5-star rating 💖

Lisa - Smile Team✨

March 12, 2024

My Store
United Kingdom
4 days using the app
Smile.io replied March 14, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Jade & The Smile Team ✨

March 8, 2024

That Shoe Lady
South Africa
23 days using the app
Smile.io replied March 9, 2024

Hello, Thank you for your review. We really appreciate it. We have reached out via email to see if we can be of any further assistance.

Best regards

David

Edited August 4, 2025

NIASHA
Switzerland
About 5 years using the app
Smile.io replied March 8, 2024

Thanks for your 5 stars! We hope you continue to enjoy the app :)))

February 28, 2024

Iris and Oak Boutique
United States
About 2 months using the app
Smile.io replied February 29, 2024

Thank you so much for taking the time to leave a 5-star rating, we truly appreciate it! 💛

-The Smile.io Team

February 26, 2024

kokorosastudio.com
China
Over 1 year using the app
Smile.io replied February 28, 2024

Thank you for your review! We hope you enjoy the app!

February 27, 2024

Minifigs.me
United Kingdom
Over 4 years using the app
Smile.io replied February 28, 2024

Thank you so much for taking the time to leave a review! We are pleased to hear that you are happy with Smile!

The Smile Team ✨

February 26, 2024

Amor Lashes UK
United Kingdom
About 2 years using the app
Smile.io replied February 27, 2024

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨