Reviews (241)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.

February 17, 2021

good app ! very good support from Snehal! Was very easy to set up & they have good pricing for Indian market

Tahiliya
India
3 months using the app
June 7, 2019

Awesome application for SMS channel. Just set it up once. It will work flawless in recovering abandoned cart.

SUGAR Cosmetics
India
9 months using the app
July 6, 2021

Best App and Best Customer Service. She answered my call within 5 minutes. Thank you for your support Snehal.

AIMIL
India
About 1 year using the app
July 21, 2021

We have been using this app for a few years now, and it works well in its stated purposes. Hassle free setup.

Fashor
India
About 3 years using the app
March 15, 2023

Great service from Convertway. Really love the easy UX and the supportive team. Really happy with the results

HAIR YOU GO INDIA
India
About 1 month using the app
June 16, 2018

Like the app - simple and quick to setup. Would have given it 5 stars if it had some analytics/tracking in it.

Nonasties
India
8 days using the app
September 7, 2020

Good app and very good service. Immediate resolution of any query. All our queries were resolved within a day.

GO DESi
India
2 days using the app
April 22, 2022

This is a must have app. I have been using this app since last 20 days and getting good conversions everyday.

Excelsior
India
About 1 month using the app
Edited March 28, 2019

Awesome support. Highly recommended. Great app for sending text message campaigns and alerts for abandon carts.

Bully Max
United States
10 months using the app
Edited August 2, 2019

Very good app. Easy to use and works with precision. Additionally they have added the cool analytics. Thank you!

Aulilifestyle Com
India
Over 1 year using the app