Reviews (242)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.

September 4, 2024

Does what it says. Team is there to support you will all your queries.

Peluche.in
India
About 7 years using the app
August 31, 2024

Very good service, help minded team especially Pranjal singh, Thushar and Akshima

Miss Twenty
India
12 days using the app
August 30, 2024

This is a nice app made our work a whole lot easier and saved out time so much , abandoned cart is good as well as live chat feature.
I'd definitely recommend this app to others!

Sleek Cases | Anti Yellow Cases At 199
India
30 days using the app
August 23, 2024

It is a great app for converting and keeping in touch with your customers. Complex but easy to use also.

aBeauty Shop
Romania
21 days using the app
June 11, 2024

Best app for whatsapp and sms marketing. They have all the features and their team is really helpful, specially Ms. Priti.

Woodle India
India
27 days using the app
June 11, 2024

The Convertway enhanced our marketing and customer retention. Their expertise led to better reach and higher conversions, significantly growing our sales and loyalty. Highly recommended

Italian Shoes Company
India
About 1 month using the app
March 21, 2024

Overall great support with team and instant backend support and guidance for our business.
I personally prefer to go for it.

Quenchlabz
India
About 1 month using the app
February 14, 2024

Best whatsapp marketing application, I am lovin it, Support is also nice, Thanks to every one in TCW Team

Teaaza
India
About 1 month using the app
February 9, 2024

I installed the app few days back and loved the simplicity. I feel it is the best SMS marketing app and best WhatsApp marketing app. Recommended.

Opal Touch
India
15 days using the app
November 16, 2023

Dont trust this company and install this app. Once you have installed then they will start charging even you dint use their app. Their https://www.theconvertway.com/ chat person not replying to refund the wrongly charged subscription.
Their sales persons not attending the calls. So be aware and dont install their app. This is pakka cheating company.

Fleximaa
India
3 months using the app
Shipway replied December 19, 2023

We sincerely regret the inconvenience caused by your recent experience with ConvertWay. Please understand that this does not reflect our usual standards.
The delay you experienced was due to an unexpected absence in our finance team.

We have since addressed the issue promptly.
We hope you will consider giving us another opportunity to serve you better.