Reviews (76)

Overall rating
3.5
Counts per rating level
  • 54% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 25% of ratings are 1 stars
Edited March 22, 2022

Los productos tienen excelente calidad, y el precio está bien, pero hubo bastantes problemas con la primera orden, envío tarde y producto equivocado. Lo bueno es que han puesto todos sus esfuerzos en solucionarlo, lo importante es solucionarlo, pero espero que no pase más veces. Voy a confiar.

Itepa
Spain
About 2 months using the app
June 13, 2022

The Products are great and I haven't had any returns due to quality. However there are many times that I pay for express shipping and they they ship normally. Customer service is slow to respond to refund request if they respond. I'm need a refund for shipping cost for at least 11 orders. They crazy thing is they recommend that you use a express due to slow normal shipping time frames and when you pay for it they don't use it.

Projects817
United States
8 months using the app
Edited November 6, 2022

As I mentioned in our previous review, we've had issues in the past with this app. But I appreciate how they worked with me on the last one even though it took quite some time. But it's progress. Hoping to be able to give 5 stars one day.

Raiana's Vibes
Australia
About 1 year using the app
June 28, 2023

The boots are great, customers have been very happy with them, but production time has been getting longer and longer. Also, I often pay for expedited shipping and have the boots shipped by regular shipping methods which is incredibly irritating. I have yet to receive a shipping refund for these oversights. They really need to step up their customer service and speed.

So Kawaii Shop
United States
10 months using the app
August 12, 2018

Beautiful all your effort, but prices are too high.

Mermaids District
United States
35 minutes using the app