Reviews (211)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is quick to set up and intuitive for both brands and affiliates, often running hands‑off once configured. Many report clear revenue lifts and strong growth in affiliate, influencer, and referral programs. They like turning every purchaser into an affiliate, flexible payouts (cash, gift cards, charity), useful integrations and tools, and detailed reporting. Support is described as fast, proactive, and highly solution‑oriented.
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"I recently started using Social Snowball and I am blown away by how easy it is to use and how effective it has been for my business. The seamless integration with Shopify has made it so simple to set up and manage my affiliate program. The detailed reporting and analytics have allowed me to track the success of my program and optimize it for even better results. The customer service team has been incredibly helpful and responsive to any questions or concerns I've had. I highly recommend this app to any Shopify store owner looking to boost their sales through affiliate marketing."
We've just installed the app and we already got over 10 people sign up for the affiliate program! Social Snowball is a great idea to easily integrate affiliates and brand ambassadors into your store. The app integration is really simple and straightforward! I did have some questions about the app and its functions, but Noah was more than happy to help me out by showing me every single cool function of the app so I don't miss out on anything. I love Social Snowball's pricing, as it doesn't only make sense for brands, but is also cheaper than customer acquisition cost on the paid side. In the beginning, I was a little scared because an affiliate program sounds like a logistical pain and I was getting discouraged just by thinking about it, but Social Snowball changed my mind! Everything in one place, absolutely great! Absolutely love how legit and well thought out Social Snowball is.
So far, the experience has been amazing. Austin has been incredibly helpful at helping us maximize the platform and I'm excited to get started. :)
This is a good app. Helps with auto payouts compared to other apps where you have to manually do the payouts.. Support was really helpful to customize for us since we already had affiliates we were working with.
Absolutely an amazing app, turning every purchaser into an affiliate is great for so many reasons... You make extra money, your customers make money, your brand grows, and the people who've bought feel a stronger connection to your brand now that they are an affiliate. Definitely one of my favorite apps.
Amazing app that I've used on multiple of my six-figure brands. There are a good handful of affiliate apps out there, but this one seems to have the best user interface and keeps everything simple and easy for me. Hated having to track every single sale individually, I love lean systems and Social Snowball allows that. Every single time they roll out a new feature, the app gets better and better.. Awesome founder and good customer support live chat too. So if you ever have a certain issue, their livechat helps unlike another company I used before this one... recommend for any sized ecom store. Free money!! Can't wait for their Klayvio integration
We installed Social Snowball and could not be more pleased on offering an affiliate program now to our customers. It is a great way for us to get our most loyal customers rewarded for sharing how much they love our coffee and teas and also get their friends a discount when buying from us.
The installation was super easy and getting us started took just a few minutes and we had the program set up. The app has the integrations we were hoping for with Klaviyo and also Postscript SMS Marketing and that fits perfectly with our marketing strategy.
We had a few questions to customize it to our specific needs and the support team is super responsive (within minutes) and had all our questions answered in a simple chat immediately.
We are so happy to have been able to add this new additional value for our customers in our online store!
I've been using this app for a few months. The idea is brilliant but there are quite a few bugs to beware of. The support is pretty responsive but it takes them ages to iron out bugs as they pop up. When we launched our program the Klaviyo integration didn't work properly at all and it took 4 weeks for them to actually make it work. They have "creatives/emails" that you can send using their platform but the text is really gamie and you can't change it. I recently noticed they started sending automated emails to customers even though the settings were off. It's confusing for our customers as they get a Klaviyo email and then a crappy social snowball one too encouraging them to make an account in their platform -another thing that really should be store brand able. I mentioned it to support 3 weeks ago and thought they turned it off only to find it was still on. If your a small store that doesn't really need a product to have a strong branded experience this app can do the job. If you want to customise your messaging and touchpoints to be a smooth experience unfortunately this app needs more focus and dev support. Also support is based in Asia but works on California time so if your not there expect waiting the whole day for a response. I'm giving this a 3 as they do listen but the fact that customer facing bugs pop up and stay around for more than a week is painful as you're trying to build an e-commerce experience that rocks.
This app is going to be a game changer and I'm sure it already has been for a ton of stores. Giving your customers the ability to turn around and essentially be a part of your sales team all while earning a commission is genius. I've already made an extra $100 in sales. It's just bonus money on top of your sales. 100% recommended.
The app appears to have some good things going for it. However there are some negatives that need resolving; first and foremost the emails that the app sends to new affiliates need to have an edit feature. Currently the wording is not editable and comes across a bit overbearing and pushy with crazy looking emojis which is not conducive to sites that cater to older and more professional clientele.
Thank you for your review. Although currently you cannot edit the text in our out of the box email sequence, we do encourage merchants who want to customize this text to use our Klaviyo integration (or other ESPs through Zapier such as Mailchimp or Omnisend) which allows you to fully customize every aspect of the emails sent to your affiliates. If interested, a team member would be more than happy to help set this up for you. We do plan on building an in app email editor down the road.
- Noah