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I use spark shipping for not only my bigcommerce store but for my Shopify stores also.
They are awesome and amazing. Their customer support team is the best.
They have not only managed to accommodate and make every request i have had of them happen but they made it happen quickly.
I had some unique needs for my fulfillment files and they worked with me to make them happen. They went above and beyond in my opinion.
I could not be more pleased with my experience with Spark Shipping.
If you are looking for a company to handle any of your needs for a bigcommerce or shopify store do not hesitate to go with Spark shipping.
App is very useful but has some issues. I use it for Parts Unlimited products and there is no fitment data that comes across with the products. As handy as it is to click and add products, you create a massive mess that needs to be cleaned up by editing all the text, adding fitment and some times correcting prices and photos. I understand this is also a product feed issue from Part Unlimited, but for $249/mo its boardering unacceptable. I'd give Parts Umlimited 1 star for the feed they send Spark (Retail and MAP in the PU feed are the same number on most products which renders Sparks pricing retail/MAP section pretty much useless), lack of fitment data, I called PU and they said to reach out to the manufactures for fitment data, isn't this why I pay $249/mo so I don't have to build my own database? App has a ton of potential but is way over priced for the Powersports industry due to the poor feed quality and lack of data the Powersports distributors are sending out. You also have to be on open account/credit terms for PU to grant API access for Spark to function properly/fulfill orders - no credit card on file function PU. *Update, after the review, Charles from Spark reached out and guided me through some tips and tricks, he has also contacted Parts Unlimited to clean up the data feed. A+ for effort!
We gebruiken SparkShipping nu al een tijdje voor het automatiseren van onze dropshippingprocessen, en het heeft onze workflow enorm verbeterd. De koppelingen met onze leveranciers werken feilloos, bestellingen worden automatisch doorgestuurd en voorraden worden real-time bijgewerkt. Wat vooral opvalt is de betrouwbaarheid van het platform en de responsieve klantenservice — altijd snel en behulpzaam wanneer we vragen hebben.
Een echte aanrader voor elke e-commerce ondernemer die tijd wil besparen en fouten wil voorkomen!
Thanks so much!
Spark advertised the app could integrate with our supplier and included a predefined integration option which was meant to be straightforward. After 9 weeks of going back and forward with Spark it became evident that they provided completely missleading information about integrating with our supplier and made excuse after excuse as to why it couldnt work. They placed blame on our supplier, when in fact it was their software that was never configured to work - they were even using older API v5 calls, instead of v6 - they eventualy upgraded their connectivity to v6 to then find other aspects of their software integration was not compataible. I eventually decided to outsource the API integration to a company in Europe and they had everything up and running in 2 weeks built from the ground up, and the cost was equivelent to 6 months of their $249 per month fee!!!!
Support couldnt care less if you were uip and running or not, they only started to slightly help more once I asked for a refund.