SparkLayer B2B & Wholesale

This is still new to me. I'm not done with the free trial. However, so far it has been a good experience. Easy set up. SparkLayer did most of it automatically. I downloaded "Catalogues" so that I could label which products would be available for wholesale purchase. Some of the details were tedious, but that is expected. Help was good. The onboarding call was helpful and clearly explained. The AI help was helpful as well. I like to figure out the navigation of new programs, but this was a little different. Very easy once I asked for help though! I got my first order within a day of sharing the link with a potential customer! They were pleased with the portal as well.

Fantastic solution for managing B2B sales on Shopify. The platform is powerful, flexible, and well documented.

What really stands out is the support team. A big thanks to Ben, Aldas, and the entire team for their patience, responsiveness, and dedication in helping us troubleshoot a tricky translation issue. They went the extra mile to investigate and get everything working properly.

Highly recommended for anyone looking to build a B2B experience on Shopify!

We’ve been using SparkLayer for our B2B Shopify store and overall we’re really happy with it.

Our setup is not always straightforward, with different customer groups, pricing rules, pack sizes, minimum order values and some specific cases like pre-orders. We've been able to handle all these different situations either with the built-in functions or custom-created functions generated via Sparklayer Core Script.

The documentation is extremely clear and precise and if we can't find what we want, the support agent is working really nicely. And after a long exchange or an unsuccesful one, the team usually reach out to us within 24 hours. Whenever we’ve had a more unusual requirement or hit a limitation, they’ve always taken the time to understand what we were trying to achieve and help us find a solution or a practical workaround.

We’ve had questions around things like customer-specific pack sizes, order restrictions, pre-orders and account behaviour, and the support has always been responsive and helpful.

Overall, SparkLayer has been a very solid solution for our B2B store, especially because of the flexibility of the platform and the quality of their team.

Onboarding and integration with our Shopify store was a breeze. We came across a minor tax-related issues, but the SparkLayer team responded promptly and had everything resolved quickly.
I’ve reached out for support a few times now and each time the response has been fast, clear and helpful. They’ve taken the time to explain what the issue was and how it was resolved, which has made the whole process very straightforward.
Exceptional service so far and a great B2B integration for our Shopify store.
Thanks especially to Clifford and Ben for the support.

After initially having a wrestle to get SparkLayer set up, as a code illiterate person, I have to say the features and functionality are way ahead of any app we've used for b2b before.

Support documentation and their team are friendly and helpful (Especially Ben). I'd recommend this app to anyone.

Building a B2B site is always a challenge and usually quite unique for each business. With SparkLayer the core functionality is solid, reliable and simply works (which is surprisingly uncommon).

The customer support and response times are consistently good too, the team is knowledgeable and always willing to work with us to overcome challenges.

SparkLayer have done a good job with delivering a trade experience on Shopify and we're excited to work with them to help improve over time.

The Sparklayer app allowed me to completely avoid moving to Shopify Plus! Saved me thousands of dollars. I needed to add wholesale and b2b pricing to my site but, traditionally, using Shopify Plus was the only way to do it. I'm so happy I found this app.

Also, I wanted to do some customizations and the support team at SparkLayer got on a live video call with me AND ended up doing a number of custom coding requests for me, free of charge. They are fantastic!

I've been using Shopify for over a decade and this is one of the better apps I've used. Highly recommend!

Great people to work with and a really nice piece of software. SparkLayer is easy to use, well thought out, and makes managing B2B customers much simpler. The team are helpful, responsive, and genuinely care about making the experience smooth.

Proactive team, quick to fix errors, and great support from our account manager. Highly recommend SparkLayer for B2B on Shopify.

Fantastic support. Had a number of unique setup questions they provided quick and thorough support. Very much appreciated.