Reviews (405)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a game‑changer for complex promotions and upsells, replacing multiple discount apps. They use it for volume and tiered discounts, bundles, free gifts, upsell/cross‑sell, stacked discounts, and wholesale pricing, often auto‑applied in cart and scheduled for sales. Visual badges and pop‑ups match store branding. Many praise its reliability, theme compatibility, and fast, skilled support that handles advanced setups and integrations.

August 18, 2022

Me ha gustado mucho la experiencia con la aplicación y el servicio al cliente es excelente, muy buena.

Alpen Colombia
Colombia
4 months using the app
Orbit replied August 18, 2022

¡Gracias por tu reseña! - Emily, Head of Support

November 10, 2022

L'incontournable pour toutes formes de rabais sur notre plateforme ! Facile à utiliser et support rapide.

Perlimpinpin
Canada
Over 4 years using the app
Orbit replied November 10, 2022

Merci pour le partage! - Emily, Head of Support

December 1, 2022

app really appreciated, great customer service, specially Alex, quick and effective, I can reccomand this service to all ecommerce owner

Trollbeads Italia
Italy
23 days using the app
Orbit replied December 1, 2022

Thank you so much!! I will pass this along to Alex :) - Emily, Head of Support

April 26, 2023

Es una buena aplicación te facilita poder tener varias promociones activas, dandote libertad de elegir los productos o grupos de productos.

Guvier
Mexico
Almost 6 years using the app
Orbit replied April 26, 2023

¡Gracias por esta reseña! - Emily, Head of Support

Edited May 31, 2022

Wir haben wir in letzter Zeit öfter Kontakt mit dem Support gehabt, dem wir gerne 5 Sterne geben - sehr zuvorkommend und schnelle Antworten.

Celeson Store
Germany
8 months using the app
Orbit replied June 1, 2022

Thanks for your review!! - Emily, Support Lead

October 27, 2022

Your app can't be opened now and can't contact the service. can someone help me? we need to change the discount information now but we can't do anything.

uwinshair.com
China
About 2 years using the app
Orbit replied October 27, 2022

Hi, we don't have any messages from you in our support inbox! I've sent you a message now, please respond to me ASAP and I will get this sorted out for you :) - Emily, Head of Support

November 22, 2022

While not perfect, this is one of the best apps for going over and beyond what Shopify natively allows. We are able to create multiple discounts, bundles and more. Support is also excellent.

Naira Cake Supplies
United Kingdom
Over 2 years using the app
Orbit replied November 23, 2022

I'm glad to hear it's been working for you so far. Thanks for sharing! - Emily, Head of Support

April 20, 2022

With the many options, getting started seemed a little overwhelming. Got the app to do what I wanted it to do quite quickly though. Great to use for sales periods and to have some more customizable sales. Great support too, quick response, and helped me greatly. Would very much recommend this app!

ANIMØ OPTICS
Netherlands
3 months using the app
Orbit replied April 20, 2022

Happy to hear we got you all set up! Thanks for leaving a review! - Emily, Support Lead

October 8, 2021

Great support service!
Even when the app does not have some specific features we would like to have (such as the option to give to the customer only one gift at a time when you want to have different gifts available to choose at the same time), the support has always been very kind with us and solved any issue or personalization request.

Maison Peony
Mexico
About 1 month using the app
Orbit replied October 12, 2021

I am happy to hear you had a good experience! Glad my team could help :) - Emily, Support Lead

September 16, 2021

We cant use it because the support team its ineficient. Plase can you contact us as soon as possible because its really importat for this company setting our offers

Tierragro
Colombia
3 months using the app
Orbit replied September 21, 2021

Hello! It looks like we've sent you a few replies, and we're waiting to hear back from you now. :) Please have a look in your inbox and respond ASAP. Looking forward to hearing from you! - Emily, Support Lead