Reviews (659)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact tool for gamified pop‑ups that boost conversions, engagement, and email list growth. They use it to run promo code and discount campaigns, including random coupon generation and Thank You page wheels. Setup and theme integration are called easy, with flexible customization and reliable performance. Pricing, including a useful free plan, is viewed positively, and support is frequently praised as fast, patient, and hands‑on.

December 13, 2024

Fast, effective support

Flowyline
United States
16 days using the app
December 9, 2024

Amazing customer service, made the whole process seamless and enjoyable! Thank you very much Luis :)

Moo and Mai
United Kingdom
42 minutes using the app
December 3, 2024

The UI is very nice!! Plus, which is the biggest factor for this 5 star rating, the customer support is very fast to respond and are very helpful and kind! Thanks!

ohora usa
United States
About 3 hours using the app
December 1, 2024

luis was great, helped set up and responded to my questions quickly.

Curious Collections Vinyl Records & More
United States
About 1 hour using the app
November 22, 2024

Customer service was a great help while designing my first promotion!

Flour & Oats Artisan Cookies
United States
10 days using the app
November 21, 2024

Amazing, Kate was fantastic, helping me build my wheel of deals from the backend. It was flawless execution. Her enthusiasm shined through. I highly recommend Wheels, I always get more emails. People love to gamble.
Thank you!

Nirvana Dental Apothecary Store
Canada
About 2 hours using the app
November 20, 2024

Just wanted to say that I have just set up my Spin wheel with all the help and support from Arya, she was absolutely fantastic and did everything for me (I'm not technical at all, so this made everything so easy for me) she explained the user journey for me, made any changes so quickly and now the app is live on my site! Thank you so much Arya, so grateful for all your help, responsiveness and 100% customer service!

THE SOCIAL CLUB LONDON
United Kingdom
About 3 hours using the app
November 13, 2024

Alan was really helpful and responsive, he helped me understand the features. Also love how customizable the wheel is!

Shikohin
United States
About 4 hours using the app
November 12, 2024

The 24/7 Chat Support is the best I have encountered on Shopify yet-- super quick, helpful and knowledgable! I spoke with Sam and they were amazing!

Balkanish
Canada
About 1 hour using the app
Care Cart replied November 20, 2024

Thank you for your feedback! We’re glad our 24/7 live support team was able to assist you. 🙂

November 7, 2024

Amazing service, very quick and helpful! Customers love it.

Hotmilk Lingerie NZ
New Zealand
About 1 month using the app
Care Cart replied November 11, 2024

Thank you so much for your feedback! We’re glad our 24/7 live support team was able to assist you. 😇