Reviews (625)

Overall rating
3.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
Edited April 3, 2023

This was my first time using Spocket customer service and Ria did an amazing job answering my questions fast and efficiently. Thank you!

Naked Dolphin
United States
7 months using the app
Spocket replied March 22, 2023

We believe that effective communication is key to building strong and lasting relationships with our users. We're glad to know that Earl has been able to assist you effectively. Please don't hesitate to reach out if you need further assistance or have any questions. We're always happy to help! - Irene

January 8, 2023

I.am in the process of he king out their services, 100 characters is too long for a review. Also I.am.having issues connecting aliexpress

Edgal Baby Clothing
United Kingdom
6 days using the app
Spocket replied January 8, 2023

We're sorry to hear about your experience, but we appreciate you sharing it! Please accept our sincere apologies if you are facing problems with Aliexpress. Contact us via chat or email at support@spocket.co right away so that we can look into this matter as soon as possible. Thank you for your patience and understanding! - Erwin

Edited February 1, 2020

Good quality, fast shipping in Canada, I'm very satisfied of the service. I find the suscription price a bit expensive, but overall it's good!

Espera boutique
Canada
About 1 month using the app
Spocket replied February 3, 2020

Thanks for this feedback! While our subscription plans might seem pricey, we can assure you that the features you get for each will give you access to products and services that will help you find the right products for your store. In any case, we're glad to know that you're satisfied with the app so far!

Edited October 9, 2022

I like spocket. It is easy to use. The price is fair. They could expand selection. I would recommend this app for online start up dropshippers.

Holly’s HodgePodge
United States
Almost 3 years using the app
Spocket replied November 3, 2019

We are honored to be the frontline of your dropshipping business! Thank you for the recommendation, we are truly grateful!

Edited May 31, 2023

Eleanor was very helpful and knowledgable really good first time experience. She replied fast and the information provided was very helpful.

KassaBohem
United States
15 days using the app
Spocket replied June 1, 2023

Thanks for your feedback! We are happy to know that Eleanor was able to provide you with an awesome service today! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

May 21, 2023

Interesting and unique items. The import process seems easy and straightforward. As a new shop, this service was exactly what I was hoping for.

Harmony Artworx Studio
United States
5 days using the app
Spocket replied May 22, 2023

Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

Edited September 29, 2020

I love this App, they have too many products, first class customer service, easy to install, easy to use, make ecommerce easier, congratulations!

Spartan Beard Growing Balm USA
United States
7 months using the app
Spocket replied September 30, 2020

We love you too! Which is why we do our best to provide you with an excellent platform and great customer service. Happy to work with you! Thanks for using Spocket!

December 24, 2022

Easy to use, quick Shipping, easy website I love it. They have imaging so you can add a image that you're looking for and just sync it to Spocket.

shirtafied
United States
About 2 months using the app
Spocket replied December 27, 2022

Thanks for your review! Spocket is really an app that is easy to use to add products to your store. You can also reach out to our 24 hours support for assistance! - Erwin

Edited March 11, 2023

Love the app and the products. Rapid response from costumer service. Would recommend to all other dropshippers.
Thanks Spencer for your prompt help.

NeoKira Unlimited
United States
About 2 months using the app
Spocket replied March 12, 2023

That's great to hear! We are glad that Spencer was able to help you with all your questions. It also gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Irene

April 8, 2022

Great app supported by an efficient support team is a rare find. This is one of them. Special thanks to Peejay who helped me with my query very quickly.

TozzCo
Canada
4 months using the app
Spocket replied April 8, 2022

Awesome! Welcome to Spocket! We're glad to have you with us. I will make sure to let Peejay know about your experience. Please always reach out to us at support@spocket.co whenever you need help and we'll gladly assist you! Thank you! - AJ