Reviews (627)
Refine
-
By rating
Many thanks to the support team for their great efforts to solve my refund issue specially the collaboration from Abigail ..very responsive team.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Spocket is amazing i have never been a part of something set up for everyone to succeed. It gives clear instructions on how to build a profitable business
Hello Ashley Express! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Support is wonderful and quick to answer!
Hello The Inner Spring! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Marianne clear out all of our questions very fast. And the APP itself is very intuitive end friendly, Recommend Spocket for your Dropshipping business 100%
Hi Sofia Naturale! Thanks for your feedback! It is fantastic that Rohini was able to help you with your inquiry. We'll definitely keep up the good work. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Prinz from the CS Team was awesome - walked me through the situation, very responsive/knowledgable, and resolved my issue quickly - appreciate it!
Hello The Emporium Matrix! Thanks for sharing your positive review of Prinz's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Lorain was so helpful,and she attended to me in very timely fashion. Shes aweso.e!!!
Hello BLVD CHARM...! We are glad Lorena was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
It has been a bumpy ride, however, we'll get there! Big Shout OUT to Lorena who was excellent in her customer service helping me to navigate the shop!
Hello sweetlittlebug.com! Awesome! It is great you have decided to consider Spocket as your supplier. We are glad Lorena was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
So far so good. The customer service chat is very good. Prinz was very knowledgeable and patient. I'm hopeful that the processes of ordering will be smooth and seamless but grateful that there is 24/7 customer service if there are any glitches.
Hi The Squeaky Toy! We are glad you love the experience and Prinz was able to help you with your concern. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
I would recommend this app to others because they(customer service team and Leah in particular) try hard to accommodate or resolve any issues that a store owner would have. They are prompt in their response and will keep you informed when more time is needed to resolve an issue. Thank you Spocket.
Hello KRFashions! Thanks for your feedback! We’re truly grateful for your comments about our Team and Leah and will make sure we share your compliments with her! She will be very happy! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Rohini was a friendly staff who helped solve issues with my orders.
Hello Travelupic! Thanks for leaving a review. We are so glad to hear that you are happy with the assistance provided by Rohini. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
