Reviews (55)
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Spoks has been great for our business at a price that doesn't make me want to throw up every month. All the bells and whistles plus great support.
Kevin
COO Mom Bomb
Haha, thanks Kevin! That's exactly the feeling we want to get rid of. Glad you're getting all the bells and whistles without it!
David
The platform is easy to use and get started with. Very helpful team when you are stuck.
Thank you so much! We're always just a chat away when you need us.
David
Spoks has been a great email service. Easy to use and the email creation process has been fantastic!
Thank you! So glad the email builder is working well for you. Let us know anytime if there's something you'd like to see in it!
David
We love SPOKS! Amazing customer service. Email works great and is an amazing value. We've saved THOUSANDS with SPOKS! I cannot recommend them enough!
Thank you so much! Really appreciate you sticking with us!
David
Fantastic Team. They cant do enough to help you whilst setting up and my constant questions are answered immediately
Thanks! There's no such thing as too many questions here, so keep them coming. Glad the setup went smoothly!
David
We onboarded in under a day about 3 - 4 weeks ago and honestly, this isn't about the phenomenal savings the app offers compared to our previous email provider.
We have experienced the best customer service I've seen in over 15 years of operating in e-comm - and they beat their predecessor hands down in responsiveness - and I can't overstate the importance of this when a company is moving their most valuable app asset, it's scary. Not an issue with these guys.
The app is completely intuitive to use and so much easier than previous. The deliverability is way above the previous which is what it comes down to in cold hard commercial terms.
There are some features still to be developed but any questions I've asked relating to these has been answered with confidence.
As you can gather, we can't recommend this app highly enough. Best cost saving and improvement to my business I've made for years.
Wow, thank you! Onboarding in under a day and the best customer service in 15 years of e-comm, we could not ask for a better review. We'll keep the responsiveness up!
David
Det er nemt at skifte, og alt fungerer rigtig fint. det er nemt at få hjælp.
Appen er på dansk, så ingen problemer der.
Har virkelig ikke noget at klage over.
Der var en lille fejl i template med video, men det fik de løst hurtigt.
Jeg skiftede fra Klaviyo og er rigtig godt tilfreds.
Thank you so much! Glad the switch from Klaviyo was easy, and sorry about the video template bug. Happy we got it fixed quickly!
David
Nice and simple - easy to use. It SAVES ME A FORTUNE, and it is developing functionality FAST!
Happy to hear we're saving you a fortune.
We ship new updates daily, and based on what we hear from our customers, most former Klaviyo users find that Spoks has everything they need. For the most advanced users there may still be a few features missing. In those cases, we always encourage reaching out in the support chat, so we can either suggest an alternative solution or prioritize building the feature.
Regarding contact syncing back into Shopify: this is currently in development and should be live within a couple of weeks.
The flow builder can feel a bit cumbersome for the more branched setups, but most use cases are achievable today. If anyone gets stuck, our support team is always happy to help set things up. An upgraded flow editor interface is also coming soon.
Please feel free to email me at david@spoks.com any other features you feel are missing.
Best regards,
David, CEO
We decided to switch to Spoks because our previous email marketing platform was getting really expensive over time - a problem I think a lot of Shopify stores know.
At first we were honestly a bit skeptical about switching. We have a bigger email list and our shop has been around for quite a few years, so email marketing is an important part of our business. We were worried about what would happen to our flows, if we would see a drop in revenue, how our email deliverability would be after switching platforms etc.
But what can I say, we tried it and didn't regret it for a second.
The whole migration went super smooth, we had absolutely no drop in revenue, our flows are actually performing better than before and our campaigns perform just as good. The tool itself is very clean and easy to use and has all the important features we need. Even with our bigger list everything runs really smooth.
And one thing I really have to mention is the support. Probably the best support we ever experienced with any Shopify app. The guys really took their time for us, discussed the whole migration with us in several calls and are always easy to reach via chat if there is anything. You really feel like there are actual people behind the app who care about their customers.
So if you're currently thinking about switching your email marketing platform because you're tired of paying more and more, just give Spoks a try. We are super happy we did!
Thank you so much for taking the time to write all this! We loved working through the migration with you, and we're thrilled it went this well. We're always just a chat away!
David
Probably the best onboarding experience I’ve had with a Shopify app.
From the very first interaction, the team and especially Daniel has been incredibly helpful, proactive and genuinely invested in making sure we get the most out of the app. The onboarding alone deserves 5 stars.
We’re still early in the process, but the potential looks huge. Honestly, if Spoks delivers even half of what I believe it can do for our store, I’ll be VERY happy.
Great product, even better people behind it. Can’t wait to see the results.
Thank you so much! Now it's on us to deliver, and we can't wait to see the results either. I'll make sure the team sees this!
David