Reviews (139)

Overall rating
3.8
Counts per rating level
  • 60% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 19% of ratings are 1 stars
January 4, 2021

Very easy to use very user friendly products look very good to wear I would suggest to a friend that is interested in starting a T-Shirt business.

Athletic Apparatus
United States
18 minutes using the app
February 25, 2021

THIS APP IS AMAZING! ITS RIDICULOUS HOW EASY IT IS FOR ME TO CREATE ANYTHING I IMAGINE UNLIKE OTHER APPS I'VE USED IN THE PAST! THANK YOU ALL SO MUCH!

We Are King David
United States
About 2 months using the app
March 6, 2021

That was the easiest experience adding product into my store!!! Simply download the app and select the shirt, color, and image or even upload your image to create. So simple!!!

Kodiak-FX Apparel Co.
United States
10 minutes using the app
February 27, 2023

What a bummer - I loved the app; it's super easy to use and integrate for my shop. BUT their printing quality on EVERY order was awful. They were quick to reply to my emails and refund my money, but that wasn't what I was looking for. If I'm going to use a company for printing, I expect good quality printing, not an immediate refund for constant mistakes. Pretty disapointed.

Violet & Lu
United States
6 months using the app
Spreadshirt Print On Demand replied October 4, 2023

I'm really sorry that the print results do not match the screen view of your design.

With the Digital Direct printing method, the printing colors are sprayed directly onto the article of clothing, which causes the design to look somewhat washed-out. For that reason, intense colors are unfortunately not to be expected. Digital Direct is therefore optimal when going for a "vintage look".

If you prefer brighter colors, we can recommend Flex printing for a more vivid print that stands out.

June 20, 2019

I can't even create a product for my self and the pricing is too high, I hate this app
I don't recommend you to try it

Clever Stuff Home
Morocco
25 minutes using the app
Spreadshirt Print On Demand replied June 20, 2019

Hello Ali,
We are sorry you couldn’t manage to create products. We receive plenty of feedback and reviews that say our app has an extremely simple and easy to use product creation process. If you would like to reach out to us we are sure we could get any problems your having creating a product solved very quickly.

Edited October 2, 2020

You guys really suck! Your processing time s**ks, 4 days nothing, Called and told not done. screwed up the logo and won't fix. sending at some point worthless samples. Robert you're talking out of your Arse! I called and spoke with this woman and was told wrong logo used and nothing she would do about it. This after she said still in production. And after I emailed you guys twice within minutes of placing order to verify logo. No response from anyone and I emailed twice. Told be to accept it as is. Feckless Employee!!!! You guys are Horrible! You should quite doing feedback that is is false. Take responsibility for lame A** service. Can't wait to see the crappy products.

GritSox
United States
3 days using the app
Spreadshirt Print On Demand replied October 2, 2020

Hey GritSox,

I am sorry to hear that you feel this way and would love if we can find a solution for this issue. As we are in mail contact, let's move the topic there.
Still, for the wider audience, some context is needed:
* You uploaded and placed an order with a mainly black design on a dark grey shirt. It should be clear, that this is not an ideal color combination. Still some merchants create such kind of designs on purpose. We therefore can't question such orders.
* Also, according to the order tracking you did not receive the shirt yet as it was shipped in Oct. 1st. With this I do not understand how you know that the design is not exactly as you ordered.

We love our merchants and support them in any way we can. Still it would be presumptuous if we question everything they do.

Kind regards
Robert

April 9, 2021

Hello,
I am very frustrated, it seems like there's no quality control at SPOD. I have made a few orders from you guys and they come worse and worse every time. I received 1 sample item that was flawless. I ordered for a customer and you sent over clothing with a logo that looked nothing like the original sample, secondly, the odor on the clothing is unacceptable, lastly, I received another sample order and 3 garments are STAINED. How is this possible? How can I trust that my customers will receive clothing without stains or the proper logo?
I am very disappointed.

GalaxyGoodiess
United States
About 2 months using the app
Spreadshirt Print On Demand replied April 19, 2021

Hi GalaxyGoodiess.

I'm sorry you are having some issues with our print quality. This isn't something that should be happening. Even if mistakes can happen, it shouldn't that frequent. Would you mind contacting me directly and send me some examples of the issues. I'll be able to double-check with our production why it happened.

You can write me at shopify@spod.com.

Sincerely
Jean-Michel, Success Manager

December 29, 2021

Horrible. We are a print on demand DTG company ourselves and used them to print just our long sleeves and hoodies as it is very expensive to house all the inventory for every different variant we offer. I would give them 1 star but there are some things that are decent. My customers have had issues with nearly every order. Garments damaged upon receipt, loose threads, holes, etc. Prints are complete trash. As a DTG company ourselves we can see that they obviously do not have any quality control OR have a lack of knowledge in the pre-treating and curing process. We have had numerous garments where the print is rubbing off after the first or second wash. Even garments that did not require pretreat and were black ink only were not cured properly and the ink came right off. Their Spreadshirt brand apparel is nice quality but runs extremely small, especially in womans. This is a huge turn off as we have had many returns due to incorrect sizing. This is partly due to customers not looking at the size chart, so I don't blame Spreadshirt 100% for this. Their customizer is mediocre, it's hard to determine proper design placement from the collar and only one size of the image can be imported, therefore leaving every size S-5X having the same size printed image. For example, a small shirt may require an 8" wide image but an 8" wide image on a 3X looks ridiculous. You would think there would be some kind of human interaction involved in production to ensure that the ratio of image to shirt size is correct, but they claim this is not possible with their system. I can assure you it is possible as we use the exact same equipment and it's so simple to resize an image that our grade school children who frequently operate our equipment can do it. The only thing that I can say that they did right is they were always prompt at refunding damaged or misprinted items. We also will give them top honors for their speed, they definitely are the fastest POD service. Sometimes they were even faster than us and our turnaround is typically 24 hours from the order placement to slapping a shipping label on the product. Maybe they need to focus on quality control instead of speed. We are just simply tired of disappointing our customers and processing refunds and replacements. App deleted. We will continue to print in house as we do not have these issues.

Made in the EighTees
United States
3 months using the app
Spreadshirt Print On Demand replied January 3, 2022

Hi Made in the EighTees,

Thank you for your review.

I'm sorry you faced such problems concerning your orders. Have you contacted our customer service about those?

Feedbacks like yours are really important to us, and I will have a look at what you described about our print quality. The print shouldn't wear off like that at all. I'll contact our production directors directly to report that issue.

Concerning the designer, we are planning on improving its functionalities this year, to make sure that meet the standards the industry has.

Thank you again for taking the time to write us a review.

Sincerely,
Your SPOD Team

Thank you

July 14, 2022

This company will rip you off. We tried it, set up the store & ordered samples for the t-shirts we needed.
A week passes and I check the tracking number which shows delivered. No package got delivered. I contact them and they say I need to contact the shipping courier. Huge headache, but I did, and they said they will perform an investigation after I reported a lost package. They did and according to them, the package got delivered as it was supposed to per their data. IT NEVER DID. I contacted SPOD again for a refund or to reship the products and they say that I'm lying and the case is closed. They literally stole money from us. Now switched to Printful and they delivered the sample T-shirts within a couple days. That's the company we'll go with. Save your money on Spod.

LLAMAGEDDON | Board Game & NFT
United States
14 days using the app
Spreadshirt Print On Demand replied July 20, 2022

Hello LLAMAGEDDON | Board Game & NFT,

We're very sorry to hear you're so disappointed in our services, however, we could not find any communication or orders with your user name and the attached email address.
We reckon, you used a different email address and would therefore ask you to send the communication with our customer service to info@spod.com to be reviewed by the Business Unit itself to improve services.
Thank you.

August 15, 2024

Spreadconnect is one of the best apps I've used for on demand printing. The ability to allow customers to design their own t-shirts using the Customizer, is clutch!!

Bargain Casual Wear
United States
13 days using the app
Spreadshirt Print On Demand replied August 27, 2024

Hi Bargain Casual Wear,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that our service meets your business needs and that you're finding the customizer feature valueable.

If you have any further questions, please don't hesitate to reach out to us. Thanks again!

Best regards,

Sabrina
Integration Manager
Spreadconnect Team