Reviews (501)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants use this app to reliably sync products, inventory, and orders across channels like Shopify, Square, Clover, WooCommerce, Etsy, TikTok Shop, and eBay. It’s praised for cutting manual work, handling large catalogs and complex variants, and making migrations smoother than CSV imports. Many highlight fast, hands-on support that guides setup step-by-step, fixes issues quickly, and makes multi-channel management less stressful.

Edited January 24, 2023

Square Sync made it much easier for me to import my Square inventory into Shopify. Their customer service representatives were very helpful when I had questions. Thea was incredibly patient and went above and beyond to help me work through some snags. I highly recommend Square Sync.

Gift Horse
United States
15 days using the app
R. I. T. N. S. replied January 11, 2023

Thank you so much for the 5 star! You really made our day 😊

April 3, 2023

Awesome. Best experience with tech help yet and entering inventory. I actually walked away and did other tasks needing attention while he watched that everything got properly uploaded to my store. When something is done when you get back, in business, without your own delegation or micro management...it feels amazing.
Thank you for the help!

White Raven Jewelry Co
Canada
8 days using the app
R. I. T. N. S. replied April 5, 2023

Thank you so much Kendra for this positive feedback. I'm always here if you need any assistance, so don't hesitate to reach out if you need help. :) - Joseph

January 24, 2023

Square Sync is a great app that I've found to be extremely useful. It allows me to easily manage my inventory and sales across multiple platforms. The customer service is also top-notch. Any time I've had a question or concern, the support team has been quick to respond and helpful in finding a solution. Overall, I highly recommend this app to anyone looking for a streamlined way to manage their sales and inventory.

My Store
United States
29 days using the app
R. I. T. N. S. replied January 24, 2023

Hello Matt! Thank you so much for your wonderful feedback about our app and for sharing your experience with our Customer Support. It's a pleasure assisting you! I hope you can recommend us to your family and friends. Have a great day ahead.

Edited April 5, 2023

I cannot say enough good words about this app and the support that I received while learning to use it. Any time I had a question, Thea Kristel Sanchez was right there to assist me. She basically "held my hand" as I synced my Square and Shopify accounts. I love this app and will not hesitate to recommend it to my friends!! I took advantage of the 7 Day Free Trial and am very satisfied with everything I have experienced to date. Thanks, Thea for your wonderful support!!

Sally Hoffman Designs
United States
6 days using the app
R. I. T. N. S. replied April 5, 2023

Thank you for the glowing 5-star review! We are grateful for your kind words and are pleased to know that our product/service has exceeded your expectations. It has always been my pleasure answering all of your queries. Please don't hesitate to email me anytime, Sally. Thank you so much for choosing us! -- Thea 😊

March 29, 2021

I used Square Sync to import and sync my products from my client's Square site over to their new Shopify store. It works seamlessly and support was lightening fast to reply to my question.

Summerland Salon and Spa
United States
6 days using the app
April 1, 2021

My client was migrating from Square to Shopify and we used the App to first migrate the Square product data over to Shopify. We then used it to keep the Shopify store inventory current as we ran parallel until the Shopify store was live. The customer service is top-notch, which is rare today. We always dealt with one person, so there was always continuity.

Devitt House
Canada
17 days using the app
February 28, 2026

Amazing experience! Joseph was amazing, he helped me set up with ease and I am so glad I reached out, my issues were fixed right away and installation was seamless. I cannot wait to see the sync results! Couldn't recommend more, 11/10 service!

MJ Essentials Co.
Canada
9 minutes using the app
August 21, 2025

Joseph was very helpful

Buff's Bows & Gifts
United States
15 minutes using the app
Edited February 4, 2025

Omar was amazing is answering all of my questions. I was clear about what this app could do for me, he immediately educated and guided me to the right way of using the app and even helped me to determine this app wasn't suitable for the reason why I downloaded it. I even asked him to assist me in finding the right app for my situation and he told me how about to get that information

Ariststyles
United States
About 7 hours using the app
October 12, 2023

Omar Youssef was a great help! HIGHLY RECOMMEND

Ascending Priestess
Canada
About 2 hours using the app