Easyteam POS Time Clock In

This app is very user friendly, affordable and the support was fantastic when I had an issue with being able to edit hours afterwards (when people forgot to clock out) They made sure I got the help I needed and resolved the issue quickly. Definitely a great app for storefronts.

Hanna is great at customer service however the app itself can be very slow letting employees clock in and in the short amount of time I have used it needs to be rebooted often which can be a issue if I am not in the store at the time, leads to me needing to manually edit time clocks on a regular basis.

EDIT: Just spoke with the company support, they was very professional and helpful. This company has an excellent support team. Just downloaded. The onboarding page will not load. I did try this on different systems OS's as well as two different networks. Wish I could actually try this app out looks promising.

EasyTeam is the app needed for Shopify POS so you can manage what goes on in-store with employees. I was using Excel for schedule, manual calculating hours worked and even worst paying employees when they would get late to there shift, breaks and early exits. The support was great also and I know EasyTeam is just getting started so future is bright.

This app has a lot of potential which the developers can change.

Features which would be helpful

- Employees can request days off in advance.
- Repeating shifts.
- Having a group chat / work chat.
- Being able to type in the time instead of having to scroll between am/pm + time.
- Pricing can be slightly cheaper if multiple users ( ex. 5,10,15) are there.

While I was not a fit for the ap, Hanna was so very helpful and prompt with her support that I may reconsider some time in the future! It was too expensive for the minimal features that I need. I do not understand why I have to use 100 characters in this review. Very frustrating. Just wanted to give Hanna a great report for her meaningful and timely help. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>.

I'm still exploring the app and all the functions. Several days in. The response to my questions was amazing! Hannah was super helpful and thorough answering my questions. The app is easy to maneuver.

UPDATE: First customer service was amazing. However, customer service has fallen off to nearly nothing. Changes to app have made it difficult to maintain and make changes to scheduling; employees have had a hard time consistently accessing
scheduling. Currently looking for a better, more consistent app. This one is not going to work for us. Very disappointing.

The app is straight forward and easy to use. I love that it integrates our time clock, schedules, and checklists all in one place. It is very clean and simple for staff, and enables them to access their schedules and hours from their personal computer or phone.
The support staff have been incredible! Both Peter and Hanna are readily available to answer all my questions, and even set up a demo so all my team could log on and ask questions. Couldn't have asked for better!
I do wish it had some more features, such as the ability to view schedules for longer than a week at a time, and showing how many hours each individual is scheduled for.

We're a brick and mortar store, which manages 8 employees. Due to the Coronavirus situation, we have decided to use an app to schedule and clock in our staff, since it was difficult for us to deal with the unstable situation well enough.
We've tried the leading applications out there, and we decided to go with Staffy.

It connected to our store and synced all our staff, and it takes them one click from our POS to clock in which is the fastest and easiest solution we have found so far.

When we had some questions, the support helped us with everything we need through the chat.

I haven't tried the daily checklists yet, so I can not recommend this feature in this moment.

Thank you

The customer service is amazing, though there are a few things I would like to see adjusted about the features. 1. would like a mobile app for employees to use to review schedules and submit requests for time off/shift changes etc. VS having to go through a mobile broswer login. 2. The 'schedule' part of the app on my Point of sale iPad is not smooth scrolling and doesn't utilize the full screen so you have to scroll around a lot to see the schedules. I also wish I could adjust the layout of the employees on the schedule, placing all my full time employees at the top of the schedule and the part timers towards the bottom for ease of review. I do enjoy the ease of adjusting the shift times, making changes to hours etc. I have also submitted a request for adding an analytic stat to the reporting side, 'Units Per Transaction' as this is a stat we use to train our sales staff to be more effective on the sales floor. They were very kind and responsive and told me they would add to their updates. I chose this platform as it allows me to actually receive sales reporting for my staff and apply sales to the staff members, which shopify doesn't allow me to do. Once we have this additional stat option, this should be a great fit for my team and myself. I am currently using the 30 day free trial.