syncX: Stock Inventory Sync

syncX: Stock Inventory Sync

Reviews (929)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a highly reliable tool for automating inventory and product feed updates across multiple suppliers, locations, and stores. They highlight flexible data mapping, powerful pricing and filter rules, and safe separation of product creation from ongoing syncs. It handles many feed types and complex catalogs, and merchants consistently praise the fast, proactive support that often manages full setup and customizations.

September 22, 2023

This app is brilliant and the support is even better. Being able to filter the products I want to sync supplier-by-supplier and using custom billing is great, I don't need my whole catalogue synced so I only pay for what I need.

The app supports loads of ways to run feeds. I have it set to send me an email daily so I can check what's run. It's reasonably easy to set up, I'm running email attachment and SFTP feeds and this app was much easier to use than another I tried.

Raj has been great at pointing me in the direction of what settings I need to change to get to my desired outcome and responds quickly, time zones permitting.

In short, does everything I can think of, at a fair price, easy to use and with excellent help explaining how it works if required.

20TwentyStore
United Kingdom
4 months using the app
SyncX replied September 25, 2023

Thanks for the kind words!🩷​🩷​🩷​ Our app's customization and support make syncing a breeze. 😄 We're delighted to hear you find it easy to use. Raj is here to assist you anytime. If you have more ideas or need help, give us a shout. 💡👏

September 18, 2023

The worst Sync app ever! We have been trying to reach them for last 2 weeks even complained them to Shopify. But still no one replied yet. We need to stop subs and get a refund for last two months. As the app stopped working and no one helped at all. I do NOT recommended anyone who need to regular Inventory Sync. Unprofessional, Unresponsive and You cannot make a business plan with these guys.

SEYMAYKA
Australia
About 2 years using the app
SyncX replied September 19, 2023

We're truly sorry 😞 to hear about your negative experience. Upon reviewing your ticket, we can confirm that we responded promptly on the same day. However, it appears that we haven't received any follow-up from you.

To ensure we're addressing your concerns effectively, could you please verify that your messages were sent to the correct email address?

Please note that our responses are typically sent within 24 hours, and if we do not receive a reply within 7 days, the ticket will be marked as resolved.

We take your feedback seriously and will investigate the issue immediately. Our team will reach out to you to resolve your concerns.

We're sorry things didn't go as expected. We're here to make things right for you. Thanks for bringing this to our attention. 🙏

Thanks,
Stock Sync Team

September 5, 2023

The support is above and beyond. Although I bombed them with different kinds of issues and requests, they answered diligently. And the App itself is functioning without any major issues. Would reccomend this app for syncing products via feed.

HOBA.RS
Serbia
14 days using the app
SyncX replied September 10, 2023

Thank you for the amazing feedback! 👏😊 Our support team is here for you 🙌. Delighted to hear the app's running smoothly. Feel free to reach out anytime! 👍

August 21, 2023

Great for creating products and also updating products. Been using this app for years and can ensure they always had a great quick customer support whenever i needed it. Easily recommend.

Machemise
Canada
Over 7 years using the app
SyncX replied August 24, 2023

We appreciate the fantastic review from you! 💙​ If there is anything we can do for you, please let us know! 🙏

August 21, 2023

I have been really happy with this app. It has been reasonably easy to use and has lots of videos and tutorials to help you.
There was just one supplier I could not work out how to sync to and I messaged stock sync directly and they were able to set it up for me for free.
The service has been great.

Modern Paws
Australia
3 months using the app
SyncX replied August 24, 2023

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩

July 28, 2023

StockSync runs very smoothly for us and has helped make a operations much more efficient. What really stands out it the customer support, it's one of the best I've ever encountered.

Ross Care
United Kingdom
6 months using the app
SyncX replied July 31, 2023

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩

July 31, 2023

After weeks of dealing with Support team due to problems with the product, the feeds are still not working correctly and the store has been on hold for far too long. I'm sure in some cases the app works but we have had nothing but issues trying to connect an XML feed.

Footfixinc
Canada
2 months using the app
SyncX replied August 2, 2023

Dear Footfixinc,

We are sorry to hear that you had a negative experience. We apologize for any inconvenience caused and understand your frustration.

Our team is actively working to resolve the issue. Kindly let us know which variants are not updating correctly so that we can investigate further.

Thank you for your patience and understanding.

Thanks,
Stock Sync Team

May 20, 2026

Great!!

Sam Tweewielen service
Netherlands
Almost 3 years using the app
Edited June 13, 2025

This Stock Sync app is a total game changer. Super useful and saves me SO much time. The support team (particularly Raj) always provides incredibly helpful support and answers within 24 hours when I have any problems.

Chanel Home
United States
Over 4 years using the app
SyncX replied January 20, 2026

Thank you for the awesome feedback! 🚀 We’re so glad Stock Sync is saving you time and making a real difference. We’ll be sure to pass your kind words on to Raj — he’ll really appreciate it 😊

Edited June 5, 2025

Once you figure out how to use this app, it works great! Fortunately they have very responsive support to help figure it out. The email function is really cool. If you get inventory spreadsheets by email, you can simply forward the email with the attachment to a special email address.

Update 2025 — support is still really good which is not the norm these days.

My Backyard Decor
United States
About 7 years using the app