syncX: Stock Inventory Sync

syncX: Stock Inventory Sync

Reviews (930)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a highly reliable tool for automating inventory and product feed updates across multiple suppliers, locations, and stores. They highlight flexible data mapping, powerful pricing and filter rules, and safe separation of product creation from ongoing syncs. It handles many feed types and complex catalogs, and merchants consistently praise the fast, proactive support that often manages full setup and customizations.

Edited December 11, 2023

I have been waiting over 2 weeks for a response to my query which is not allowing my business to function correctly and there is absolutely zero help from Stock Sync.

Retail Therapy Online
South Africa
About 3 years using the app
Edited August 17, 2021

Spoke with Azza today, he was very helpful and resolved my issue regarding filters. I am also delighted that a chat function is now operational. Great result, thanks.

Shhh...
Australia
9 months using the app
SyncX replied May 19, 2021

We are very sorry for the bad experience on Stock Sync. Our team is quite sad about the 1-star app review. We hope you can give us a chance to help you.

We deeply apologize as we have to admit it is a flaw on our end that we only support via emails only at the moment and not calls or live chat. We will definitely improve this in the future.

Regarding the billing, we do have an option for our users to downgrade to a free plan whenever the user wanted to put it on hold for using Stock Sync so that it won’t get billed monthly. All settings will remains as it is if users decided to upgrade it back again.

It saddens us that the feed leaves an impression that we are blocking you. However, the monthly plan takes into account the total variants from the whole store, not only the ones to be updated from the feed file. 

This is because Stock Sync will need to find matching products from the store and the file in order to update the products. 

We do have a filter where you can limit the products to be updated and it will decrease the product limit if you do not wish to upgrade the plan.

To clarify, we never deleted any review even how bad it is. We will make it right until our customer removes/update the review willingly. Please contact us at support@stock-sync.com so we can help you with that.

October 24, 2022

I think you will not find any app better then this I mean I had to do work for 2 days just to update stock and now it takes less than an hour to do so. best app, Kudus

Zamana.pk
Pakistan
9 months using the app
SyncX replied October 29, 2022

Thank you so much for taking the time to leave this lovely review 🙌 🙌 🙌 We're so happy you're enjoying Stock Sync💞​

February 5, 2021

We have used this app for 3 months now and are so impressed.
It just works and when we have issues the support team are always able to help quickly.
Highly recommend it

Sprocket & Gear
United Kingdom
5 months using the app
November 1, 2021

Great APP with responsive customer support. A lots of options to adjust/modify the feed to your needs. If you can't figure out how to do it - just ask a support team...

Billiard and Pool Center
Canada
Over 3 years using the app
January 30, 2022

I was very impressed with there customer service so far. They replied quickly and gave me an extended trial period so I can make sure the app is for me. Wow! thank you!

Bike Ahead
United States
18 days using the app
Edited April 12, 2021

Does exactly what I need it to do when syncing my physical stock along with suppliers warehouse availability, greatly increasing the options I'm able to offer customers.

DD Music Geek
United Kingdom
About 2 months using the app
April 4, 2015

Great app. Saves tons of time, easy to set up and flexible with the updating process. Support is fast and efficient (not that you will need it much!) Highly recommended.

United Bike Co
United Kingdom
23 days using the app
Edited July 17, 2019

Fantastic app and even better customer service. Would highly recommend using Stock Sync. It has helped my business become automated. Its is also very reasonably priced

Costume Market
Australia
21 days using the app
April 6, 2021

Makes life so easy. It's a great app which saves a lot of time. I was able to automate the complete stock sync. with different suppliers. A must have with awesome support!

Yachtzubehoer-Nordsee
Germany
10 days using the app