syncX: Stock Inventory Sync

I needed help syncing my inventory with my vendor. Truth be told I had no idea what I was doing. I downloaded the app and tried it. The app loaded certain specifics however the app didn't load all of what was needed. I over paid for what I actually used again because I had no idea what I was doing. It was very hard for me to get it going. I thought I would have to go back through 3,000 products and add the images and descriptions. I didn't like that idea because and was irritated that it did half the job of what I needed it to do or so I thought.

Then the team reached out to me. They helped me fix the problem. Get all the products loaded and sync the inventory. Since then it has worked like a dream. The support here is awesome! Service is excellent.

I recommend this app highly but also utilize the team they are truly there to help.

I've been using Stock Sync for 3 years and up until 6 months ago was happy with them. I have no idea what's going on on their end but my products when added have no images and no one knows how to solve the issue, I've had multiple images of the same image upload onto my website and no one knows why even after playing around and adding new feeds the issues weren't solved. I've been told by Stocksync that there are no product images in the feed and this is why I'm not getting the images in, however this is incorrect. Now I find almost 4,000 products have been added into my store, so I've got double of the one product. I've managed to undo this however that's not the point, and is it going to happen again. I've even had my own tech guy look at these issues. Currently looking for another app to do the job, I can't keep doing this and no one can fix the issues. Used to highly recommend this app.

I used this app to import barcodes into existing products in my Shopify store. There are many other ways that Stock Sync can be used to synchronize inventory. You can create custom feeds to add product or change product. The feeds that you can create are very flexible (for instance choose an input file of excel, text, or several others) My most used feed is to update physical inventory from our point of sale system. My program emails a text file in the format of UPCCODE,QTYTOSYNC\n to Stock Sync and it updates my store and emails me a confirmation summarizing what was updated and any concerns that I should address. Another successful program that I used only a few times updated barcodes in my system. I have also tested the "new item" feed for adding new items to the webstore and look forward to optimizing this in the future with Stock Sync, including automating the upload of images in bulk by using a paid subscription to Dropbox.

The Stock Sync developers are very helpful. There is great value in using Stock Sync for the low price. I look forward to using Stock Sync as our long term solution for data synchronization.

We've been using Stock Sync for 8 months. It was quick and easy to set up. We had minor issues using it in the beginning. But, it turned out those issues were on our side.

The support for this product is second to none. Quick, dependable, and always courteous. They care about their customers, appreciate feedback, and are constantly looking for ways to improve the product. Since we began using Stock Sync, we have seen continued innovation and improvement in performance.

How many hours a day are you spending updating inventory? If it is as little as one hour a day, and you pay someone $15/hour to do the task, your return on investment happens in 3.3 days at the highest pricing level.

If you are still updating inventory with spreadsheets, this product is a no-brainer.

UPDATE: I originally posted the above review in September 2016. It is now April 2019. Pricing plans have changed. But, the quality of service has not. When you're running a business, consistency is important. Raj and Jor are consistently professional, courteous, and efficient. Close to 3 years later. That level of dependability is rare. Do not hesitate to try their products. They'll be there to support you.

Great app that is super versatile in how it can accept and perform stock updates. Massive time saver and the support is great. I feel there is something missing however - We receive stock updates from our suppliers. We have the feeds set to put an item out of stock if there is no match as sometimes suppliers just leave a SKU off the list if it's out of stock or discontinued. I think there's currently too much potential for an automatic feed to go wrong if a supplier changes something on their file which causes the matching to fail. Ideally the app would hold off on doing something stupid - like putting all items in a feed out of stock - and send a notification to check it first. Currently this doesn't exist so we're having to check the feeds manually. I've raised this with the devs and hopefully they can implement something to solve what I think is missing functionality in an app like this. RESPONSE TO DEVELOPER REPLY: No that doesn't address the issue. If either of those options are chosen and the supplier changes their file format and columns are not matched, Stock Sync will put all items in that feed out of stock. I've reached out to you about it again and hope you can implement a mechanism to stop this from happening. UPDATE Nov 2021: Updated from 4 to 5 stars. The Stock Sync team has implemented a halt to the update if more than 80% of products in a feed would be set to 0. Along with a warning email to let you know. Now we no longer have to baby sit our stock updates hoping our suppliers didn't mess with the columns of their spreadsheet without telling us. Perfect!

This is one of the best apps available in Shopify market at the moment, worth every cent..

This is a great APP that does what it says it does, great support and works well, thanks Stock Sync! - Tactical Gear

Stock Sync works really well in managing product data feeds and the support from Raj and team is excellent. Keep up the good work! Highly recommended.

Will make a big difference to the amount of time saved in manually updating Xero and Shopify. Helpful advisors made it a smooth process in getting this up and running.

I have been using this app for over 12 months, the support could be better when you initially contact with an issue but all issued have been resolved and the app works great when set up correctly