Bird Pickup & Delivery Date

Bird Pickup & Delivery Date

Reviews (505)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for managing pickup, local delivery, and shipping in one streamlined checkout. They highlight flexible date/time slots, multiple options per zone, blackout dates, lead times, Google Calendar sync, and deep checkout customization. Setup is described as straightforward, and support as fast, expert, and proactive—often fixing CSS, layout, rate, and theme conflicts. Many call it a major quality-of-life upgrade and worth the price.

September 9, 2026

Some quirks to get used to and work around but fantastic level of customised support, very responsive to calls and message requests for support.

X-Hemp
Australia
About 2 months using the app
June 3, 2026

The app works great for the most part. Some aspects of how it interacts with Shop Pay and Shopify Rates can be confusing and tricky but the support team is excellent and very responsive.

Sorellina Coffee
Canada
About 1 year using the app
BirdChime replied June 10, 2026

Thank you for your review and for sharing your experience!

You're absolutely right that certain interactions between Shop Pay, Shopify Rates, and third-party apps can sometimes be complex. We do our best to make those workflows as seamless as possible and to clearly explain any platform-related limitations or behaviors when questions arise.

We're especially glad to hear that our support team was able to help. Providing fast, knowledgeable support is something we take great pride in.

Thank you for choosing Bird, and we're always here if you need anything in the future.

Regards,
Atinder Singh
Founder, BirdChime

Edited August 24, 2026

Really helpful support when needed. I find this app quite complicated to use (that's likely a reflection on me rather than the app) but the support is second to none. I've used support twice now, and twice I've been astounded by how helpful and speedy the agents are. Fantastic!

The Bark Side
United Kingdom
5 months using the app
BirdChime replied April 15, 2026

Thank you so much for your honest and thoughtful review! 😊

We truly appreciate you taking the time to work through the setup, and we’re glad everything came together smoothly in the end. It’s great to hear that your experience improved along the way.

We’re also happy our team could support you with patience and clarity when it mattered most.

If you ever need any further help or have questions as you continue using the app, we’re always here and ready to assist.

Thank you again for choosing us — we truly appreciate your trust! 🚀

April 9, 2025

I had a very specific business model that I was struggling to get working without this app. Additionally, support is extremely quick to respond and helpful.

Marianne's Pavlovas
United States
7 months using the app
August 29, 2024

Niraj was super helpeful, wen't out of their way to help me with code I was really appreciative

Pulp
United Kingdom
8 days using the app
April 11, 2026

Facile d'utilisation et support d'aide hyper réactif !

Maeva Bernheim Pâtisserie
Switzerland
About 1 month using the app
January 12, 2024

So far the service is good, and the support was very helpful.

sugarsaltstation
United Arab Emirates
About 1 year using the app
April 30, 2024

設定が簡単で、カスタマーサポートも親切でした。

大東北公式直販店
Japan
About 1 hour using the app