Reviews (89)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
Edited March 1, 2019

I have installed the app for a while now and it gives valuable information. As a feature request I would recommend, if possible, to not just write "someone added"..., but also to add at least the country or other useful additional info, like from an IPhone, desktop, tablet, etc. As well, I see someone reached checkout, but did not pay. Was there an error? Could the errors a customer sees be listed? Regards.
shoppingdirect24.com

shoppingdirect24.com - SD24
Spain
18 days using the app
June 7, 2018

Great app - does exactly what it says. Does it replace detailed analytics? No. Does it make it really simple to visualize certain types of customer activity? Absolutely! For example, we're able to see some people are trying to purchase large quantities of a SKU we don't usually stock much of - so we can now adjust our stock. It's also helpful to see very real-time responses to promotions, solcial shares, etc.

Cruisiehabit
United States
4 months using the app
December 10, 2021

I use this app to understand which products are most popular with customers and to help focus marketing activities. It is also helpful to know how customers flow through the site while leading up to their purchase. Greatly appreciate this app, and it is a great value for a small and new business.

Katherine Young Home
United States
About 1 month using the app
July 25, 2019

Really Good App! Let's you see exactly what's going on in your store. It's very addictive, you can't stop it

icowhide
United States
4 months using the app
November 22, 2019

Great app! If I could see the IP from a customer or at least the country it would be even better.....

Nemanja Nikolic
United Kingdom
About 1 month using the app
October 7, 2021

Great simple but effective app. While some apps are trying to do too much, StoreView is focused and addresses a specific need (at an affordable price). Standard Shopify reports don't tell you who and what has been added to carts, so you have to have this 3rd party app. In my case, I often review this app and then follow up with users if I can. Support has been great as well, as Steve is super responsive. StoreView also added a feature that lets me see exactly where customers are coming from. Looking forward to more analytics and ways to improve sales.

Art House SF
United States
3 months using the app
Edited October 16, 2019

This app is important to any store owner interested to see where there might be issues during the conversion funnel. It lets you see where your shoppers are leaving the store. With this insight we were able to identify an issue at checkout and since we have implemented a fix we now have a drop off rate of 10-20% opposed to 70% before this app was installed. A lot of people think this app is useful because it shows what items are being added to the cart, they are missing the big picture if they think this is what this app is about.

Tetramode® | Psy Styles
United States
2 months using the app
Edited September 9, 2018

This app is great! We run a cake delivery business and seeing what people are doing in real time is absolutely invaluable. Definitely useful for keeping track, showing drop out over the customer journey, and the daily reports are a nice touch too!

Tilly's - Desserts Delivered
United Kingdom
3 months using the app
January 13, 2020

Love this APP. Simple and does exactly what I want it to. It allows you to view what is/has happened in your store. Not just abandoned checkouts where people have to leave their email but anyone who has simply added an item to their cart and how far through the buying process they made it. It also sends a daily report which is great. Easy setup. Goes to work straight away. And a very fair price tag. A+++

Zanders & Co
New Zealand
4 days using the app
March 9, 2022

Using this app took me from a 0.8% conversion rate to 3.6 on average per month. I love how this app gives you granular details on a user journey - giving you insights to be able to be able to test and implement CRO across the site. I LOVE this app & highly recommend it to anyone who wants to understand their users on a deeper level and help drive that conversion rate up!

Mumma Bear
Australia
9 months using the app