StoreFAQ: Product FAQ Chatbot

StoreFAQ: Product FAQ Chatbot

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Reviews (159)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    156
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants describe this as a clean, professional FAQ solution that’s easy to set up, even for beginners. It integrates smoothly with themes and key pages, supports general, category, and product‑level FAQs, and offers flexible design customization, video embeds, and FAQ schema for SEO. Many say it reduces repetitive inquiries, the free plan is strong for new stores, and support is fast, friendly, and highly hands‑on.

Edited March 24, 2025

APP NEEDS IMPROVEMENT

Deck & Rail Supply
United States
About 1 hour using the app
Storeware replied March 20, 2025

Hi there,
We’re really sorry for the experience you had. We identified this issue yesterday after our latest build and immediately fixed it in the app. The issue existed for about 3–4 hours, during which you tried our app and encountered the problem. We sincerely apologize for that.

Since the issue has now been fixed, I kindly request you to install our app again and give it another try. If you face any further issues, please initiate a live chat from within the app instead. We have a 24/7 live support team, and we prioritize all merchant issues with high urgency.

We've also tried reaching out through our support channel. Looking forward to hearing back from you