Reviews (127)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, high‑performing inventory solution that replaces more complex or expensive tools. It syncs stock quickly across multiple stores and channels, prevents overselling, and excels at bundles, kits, BOMs, and multi‑warehouse setups. Purchase orders, currencies, and average costs are handled well. Merchants like the clean interface, fast onboarding, strong performance with thousands of SKUs, and responsive support that adds requested features.
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Sumtracker solved the challenges we had with keeping our Shopify and Etsy store inventory stock counts in sync. Super product that addresses your inventory sync challenges and support has been equally excellent.
Thanks for the great review :)
Sumtracker is great, has all the bundle functionality we need plus easy upload functions, as well as managing stock transfers and POs. All for a much better price than any other app we have found. highly reccomend
Sumtracker has simplified my inventory process and was EXACTLY what my business needed. The platform is very user friendly and the customer support is amazing! I would highly recommend this app for any business. I'm so happy with it!
Thanks for the great review Nikki!
After trying some other inventory management apps that each had deal-breaking bugs we moved to Sumtracker and could not be happier. We've been using it for a few months now with no issues that the very helpful support staff could not resolve for us. An easy 5 stars from me!
Thanks for the amazing review! We look forward to continue giving you a great experience :)
Super easy app to work with. The team is very responsive. Etsy changed some stuff up, and nothing would sync. However, they worked relentlessly to fix the problem and get everything back up and running correctly. I highly recommend this app if you run inventory on multiple platforms.
Sumtracker has been a great addition to our company and our unique needs of having the same SKU for several Options that we carry, having multiple stores was not an issue and the best part is the team is responsive within 24 hours. I strongly recommend this App for Inventory management.
Great customer service so far, we have 4 Shopify accounts under Sumtracker updating inventory for our 10 locations around the US and Mexico. Every time we have an issue or want to get a new feature that will help us managing our stores the development team is always there to help us.
It's hard to find an app that does it all: inventory plus bundles, kits, and reporting, but Sumtracker does all of these things for a very reasonable price. I've run into only one issue in the few months I've been using it. Support was fast, friendly and had the issue fixed very quickly.
Thanks for your kind words Sarah!
Brilliant app for inventory management across multiple platforms - don't know how we ever worked without it. One of the best features is the bundles system, especially for products that require assembly. Any bulk CSV uploads are very easy to do as well. The customer support is also fantastic.
We had so many issues with Sumtrackr adding inventory randomly. It messed up our entire inventory of over 2000 products. We reached out and sent screen shots of the randomly added inventory when no one was even on the back end of shopify working and the response we got consistently was that it was something we were doing.
Hi Melissa,
This is a case of big mis-understanding that has happened between us. We shared the important points to know while using Sumtracker. They were not intended to show that you are not following them. We wanted to notify you of the best practices.
We can still prove that Sumtrackr did not mess up the inventory. We have the exact inventory history log in Sumtracker as well as in Shopify. Using these I could see that Sumtracker was updating the inventory as expected.
I requested to get on a call so I could show you what exactly happened. Since you did not schedule any call, I explained in the mail what had happened. You again mistook it that we are blaming you. While it was not the case. Despite our repeated attempts, you did not get on a call so we could explain our case. And if we explained the facts in the mail, you took it as an attempt to blame you. While it was surely not so. I request you to please read our messages again.
Inspite of being on the right side, we apologised many times to show empathy towards your experience. We have also issued the full refund for all the payments that you've made for Sumtrackr.
Our customers are highly precious for us. Your review breaks our team heart, especially because we left no stone unturned in being in communication with you and trying to show you how Sumtrackr was working. However, as we can see it did not work out.
Despite your review, we will continue to work hard on our product and focus on the delight of our customers. We wish you all the best for your endeavours.
Regards,
Sumtrackr team
