Super: Gift Wrap, Gift Message

Super: Gift Wrap, Gift Message

Reviews (258)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and use, even without technical experience, and works reliably for gift wrap, messages, and gift receipts on product pages, cart, and checkout. They like the flexible, customizable configuration, multiple wrap and box options, and fair pay‑as‑you‑go pricing. Many highlight fast, “above and beyond” support and report long‑term use without issues, calling it a top choice for gifting features.

February 5, 2026

Great app! The staff is incredibly responsive and helpful whenever an issue arises. Highly recommend!

Tagua by Soraya Cedeno
United States
Over 4 years using the app
January 16, 2026

Total Rip off! Charging me £22.53 a month and I didn't even use it! Not happy at all and will complain!

The Christmas Pyjamas
United Kingdom
4 months using the app
Effective Apps replied January 17, 2026

Hi there,
Thank you for taking the time to leave a review - we truly appreciate all feedback.

Regarding the charge you mentioned: you were subscribed to our Pay-as-you-go plan, which is billed based on your store's total monthly order volume. To help avoid surprises, the estimated monthly cost is always displayed clearly in the Account Settings inside the app before charges apply.

We also noticed that you contacted our support team about this, and we replied shortly after, but haven’t heard back yet.

I'll reach out to you privately via email once again, as we'd genuinely love to help and make sure everything is resolved to your satisfaction.

Thanks, and have a wonderful weekend ahead 🙂
Shahar

December 12, 2025

Looking forward to a feature update that makes excluding specific products easier. Otherwise, it's a great app!

The WonderMart
United States
Over 1 year using the app
December 8, 2025

Very happy with their customer support!

Emmers
United States
About 2 months using the app
November 19, 2025

Nice app but very unclear on how much I would be charged for the app. I ended up deleting the app because I did not want to face unexpected charges.

Styled by Ashley Brooke
United States
About 1 hour using the app
October 15, 2025

Very useful app.
Support has always been great. They are very quick and effective to respond to help requests.

Abiza
United Kingdom
Over 2 years using the app
September 25, 2025

So far so good! Very user friendly- my tech skills are not the best and this was easy to install and start using. Also great customer service.

Potomac River Kids
United States
24 days using the app
May 2, 2025

unexpected cost, it's too expensive! paid $59.98 for 2 usage!

Murukali.com
Rwanda
4 months using the app
Effective Apps replied May 3, 2025

Hi there,

Thank you for your review. We genuinely appreciate all feedback—both positive and critical—as it helps us continue improving the app for our merchants.

Regarding your concern, I can confirm that you were charged twice—once in March and once in April 2025. This is according to our usage-based pricing, which adjusts according to the number of orders placed in your store during each billing period. You can find more details about our subscription tiers in the help center.

We always encourage merchants to reach out to our support team directly—had we heard from you sooner, we would have gladly provided a clear explanation.

I’ve also reached out to you privately via email to help resolve this as quickly as possible. Looking forward to hearing from you.

Best regards,
Shahar

April 18, 2025

Great product! Appreciate that there's a free option and the customer service is super fast and helpful.

Sunniemade
United States
About 2 years using the app
March 28, 2025

Does exactly what I need it to!
Had an issue early on and support jumped on it immediately! So far very pleased.

Thanks a Bunch Florist
Australia
37 minutes using the app